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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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March 23, 2021

Staff courteous and prepared for work scheduled. I waited for my car and it was finished in the timeframe I was promised. I will return. More

by Delie11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

March 22, 2021

The service staff is always welcoming and accommodating to meet our needs. It was very helpful to have a shuttle ride back home until the work on our vehicle was completed. More

by Extremely satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

March 22, 2021

Very accommodating, explained the process and went over all the results thoroughly. Definitely recommend this dealership for both service and sales. Fawn helped go over some questions regarding settings et More

by lesstaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson and Fawn
Apr 16, 2021 -

Genesis of Milwaukee responded

We are thrilled you had a positive experience with us!

March 20, 2021

Fast service. Fully informed of what was going to be done. Good spot to wait. Love the car wash. There are Very friendly people work there. More

by RME31317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget but very nice
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

March 19, 2021

clean people very nice brought car back clean right on schedule ask all the right questions asked if i had any concerns overall things were good. More

by DEE.QUINTERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot
Apr 16, 2021 -

Genesis of Milwaukee responded

Thanks, Dee!

March 19, 2021

The service dept. Was very friendly and prompt. They took less than a hour to change oil, rotate tires, inspect vehicle and was the vehicle. Good job service center! More

by DBZBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mass, Nelson Vega
Apr 16, 2021 -

Genesis of Milwaukee responded

We are glad you had a positive experience with us!

March 17, 2021

Disappointed that after spending over $700 the bonus bucks coupon was not applied until I mentioned it a second time and my washer fluid was not topped off. Not sure you were there for the customer tod More

by JULIEMAKE4EVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Apr 19, 2021 -

Genesis of Milwaukee responded

Julie, unfortunately, we are unable to find your full name in our system to contact you directly. At your earliest convenience, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you. We hope to hear from you soon.

March 17, 2021

Service was good, everyone at the dealer was very friendly. The work took a little longer than I was quoted on the phone but I wasn't bothered at all, plus the service was free for the recall repair More

by Melissa K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 16, 2021 -

Genesis of Milwaukee responded

Thanks for sharing, Melissa!

March 17, 2021

Everyone was great, Mike L was a Salesman I had a really good experience I had at Hyundai I hope I have a good experience with my new vehicle 2 time will tell More

by CHRISTINASCHEEL481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike L
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the review, Christina!

March 17, 2021

The service was excellent! This was the 1st time taking my Sonata for service at Boucher and I was pleasantly surprised. The employees were friendly and ready to help me. Nelson went above & beyond by o More

by sue.michalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for sharing, Sue!

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