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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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March 26, 2021

Boucher Hyundia handled my concerns very professionally. They were timely. They understood my concern and explained to me more aspects on how my car operated so I could address new concerns by myself. More

by TYAPUNDICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brandon
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

March 26, 2021

Attentive to our needs. Knowledgeable sales staff. We love our new SantaFe! Service Dept. has our utmost confidence. We get all of our work done there. More

by Ken Menting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service writers
Apr 16, 2021 -

Genesis of Milwaukee responded

We are thrilled you are enjoying your new Hyundai Santa Fe!

March 26, 2021

Service met expectations, window sticker mis marked with wrong mileage, otherwise fine with people very friendly, customer focused is clearly. A priority at the dealership More

by RICHARD.O.DEDRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant recall
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the review and feedback, Richard.

March 24, 2021

Brandon and John were very patient and kind the entirety of my car repair needs and hassles. Thank you for all you do! And for all you DON'T as well. More

by STEPHJEWELLX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, John
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the review, Steph!

March 24, 2021

Great service provided by Andy.Andy kept me updated as Great service provided by Andy. Andy kept me updated as to timing, cost and he was very helpful during my entire visit. I would recommend Andy and More

by BMEUSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the review and recommendation!

March 24, 2021

The woman who helped me was great. Very knowledgeable. She helped me understand like no one has before. Another worker helped as well with the child lock:) More

by 8EIDI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Dommers
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

March 24, 2021

Always kind and helpful. Not pushy at all. Take the time to make the visit personal. The only thing I could suggest is the on line chat. Twice I haven’t been able To get things scheduled and had to wait More

by CZASTROW.MMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean sommers
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

March 23, 2021

They always take care of me. From sales to service, best around that I have had dealings with. Will continue to take my car here for service and will most likely buy my next care from them. More

by Kuper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Summers
Apr 16, 2021 -

Genesis of Milwaukee responded

We are thrilled you have had positive experiences with both our Sales & Service Departments here at Boucher!

March 23, 2021

Great experience, Nelson was very helpful and was able to help me get my car serviced quickly even though I scheduled the wrong appointment type. My only complaint is with trying to complete this survey More

by CK_MCGRATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 16, 2021 -

Genesis of Milwaukee responded

We really appreciate your review and feedback, thank you.

March 23, 2021

Nelson explained things well after my oil change and was very nice. I wish there was more Saturday oil change available as you have to book months in advance for this. More

by KARINIMMOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for the review and feedback.

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