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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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April 16, 2021

Matt was great! He was wonderful to work with and I’m very happy with my car! Thank you for all your help in this process! More

by HAYLOSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Mueller
Apr 16, 2021 -

Genesis of Milwaukee responded

Thanks for the review!

April 16, 2021

We always have very good service and can always get in for service in a timely manner. All personnel are very friendly and willing to help and listen to any concerns we may have. Would definitely recomm More

by rosesahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 16, 2021 -

Genesis of Milwaukee responded

Congrats on your 2017 Hyundai Tucson!

April 16, 2021

While the employee was nice and friendly, the customer service he provided was poor. When I made the appointment they did not tell me the work was going to take all day. I had to get a rental car because More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Apr 16, 2021 -

Genesis of Milwaukee responded

Brian - we are sorry to hear you had a negative service experience with us. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you and go the extra mile to make things right. We hope to hear from you soon.

April 15, 2021

The service was good and the reps were friendly and courteous. They were quick and we were out in an hour with full service of the car. More

by abmke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanne
Apr 15, 2021 -

Genesis of Milwaukee responded

Thanks for sharing!

April 13, 2021

Excellent service experience - I really like "the works" package because it includes oil change, tire rotate and a bunch of checks like brakes, tires, etc. Nelson really took good care of me and took time t More

by mwiedenhoeft99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 14, 2021 -

Genesis of Milwaukee responded

Thank you for sharing your positive experience!

April 12, 2021

Andy did a great job explaining everything. Good job and a car wash is always appreciated. My car was serviced for a safety recall and oil change. More

by saponath1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Bartollota
Apr 14, 2021 -

Genesis of Milwaukee responded

Thank you for sharing your positive experience with us!

April 09, 2021

EXCELLENT, DEALERSHIP HAS BEEN GREAT - THUMBS UP - I LOVE MY CAR. VERY LARGE AUTOMOBILE SELECTIONS, TEST DRIVE PROGRAM IS EXCELLENT, HELPFUL STAFF TO COMPLETE A SALE. More

by RODRIGUEZJULIOE46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRANDON REMMIER
Apr 14, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

April 09, 2021

Service Department is A+. You always feel like you're the most important customer and they listen to what you say. Have been bringing our vehicles here for years. More

by ENEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Apr 14, 2021 -

Genesis of Milwaukee responded

We are thrilled you have continuous success with out Service Department!

April 09, 2021

Great experience with sale. I got a free TV which was nice, and everyone was friendly. I do wish the color vehicle I wanted was there earlier but they had to ship it in. But otherwise everything was grea More

by AISHAMILAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 14, 2021 -

Genesis of Milwaukee responded

Thank you for your review!

April 08, 2021

First time at this dealership for warranty service. I arrived early but was taken in promptly. Enjoyed a coffee while waiting. I will return when necessary. More

by MyKaronakona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 15, 2021 -

Genesis of Milwaukee responded

We are glad you had a positive experience with us!

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