1,074 Reviews of Genesis of Milwaukee - Service Center
We always have very good service and can always get in for service in a timely manner. All personnel are very friendly and willing to help and listen to any concerns we may have. Would definitely recomm for service in a timely manner. All personnel are very friendly and willing to help and listen to any concerns we may have. Would definitely recommend this dealership. We are very pleased with our 2017 Tucson. More
While the employee was nice and friendly, the customer service he provided was poor. When I made the appointment they did not tell me the work was going to take all day. I had to get a rental car because service he provided was poor. When I made the appointment they did not tell me the work was going to take all day. I had to get a rental car because they did not have any loaners. They paid the initial fee but I was on the hook for the rest. It was 80 dollars out of my own pocket. I needed the rental for 2 days as I had to wait for my car to be finished the next day. They did not call me for updates on my car or call me to let me know it was not going to be finished before the end of the day. I have two jobs and any inconvenience or loss of vehicle for an extended amount of time does not make it easy. More
Excellent service experience - I really like "the works" package because it includes oil change, tire rotate and a bunch of checks like brakes, tires, etc. Nelson really took good care of me and took time t package because it includes oil change, tire rotate and a bunch of checks like brakes, tires, etc. Nelson really took good care of me and took time to go over the service findings. Bonus is that I was done and out of there in about 35 minutes. More
Andy did a great job explaining everything. Good job and a car wash is always appreciated. My car was serviced for a safety recall and oil change. a car wash is always appreciated. My car was serviced for a safety recall and oil change. More
EXCELLENT, DEALERSHIP HAS BEEN GREAT - THUMBS UP - I LOVE MY CAR. VERY LARGE AUTOMOBILE SELECTIONS, TEST DRIVE PROGRAM IS EXCELLENT, HELPFUL STAFF TO COMPLETE A SALE. MY CAR. VERY LARGE AUTOMOBILE SELECTIONS, TEST DRIVE PROGRAM IS EXCELLENT, HELPFUL STAFF TO COMPLETE A SALE. More
Service Department is A+. You always feel like you're the most important customer and they listen to what you say. Have been bringing our vehicles here for years. the most important customer and they listen to what you say. Have been bringing our vehicles here for years. More
Great experience with sale. I got a free TV which was nice, and everyone was friendly. I do wish the color vehicle I wanted was there earlier but they had to ship it in. But otherwise everything was grea nice, and everyone was friendly. I do wish the color vehicle I wanted was there earlier but they had to ship it in. But otherwise everything was great More
First time at this dealership for warranty service. I arrived early but was taken in promptly. Enjoyed a coffee while waiting. I will return when necessary. arrived early but was taken in promptly. Enjoyed a coffee while waiting. I will return when necessary. More