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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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April 29, 2021

Boucher of Waukwsha did a great job on my Genesis like always. I will take it there again. I'm always satisfied with their work. More

by FSOTO88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

April 28, 2021

I can trust that this dealership will do the repair correctly the first time and have it ready when promised. Easy scheduling and friendly service. More

by mbrandau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-stars!

April 28, 2021

I took my car in for an oil change. Service was prompt and efficient. I waited less than an hour. I appreciated the gal at the front desk asking me if I would like her to wear a mask. More

by ADDYLAND61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for sharing your recent experience with us.

April 28, 2021

l was satisfied that they listened to my problem and diagnosed the issue on their own. It was a major issue that was covered under warranty. Since having the vehicle back it has been running great now! More

by Chad P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
May 06, 2021 -

Genesis of Milwaukee responded

We appreciate the review, Chad!

April 28, 2021

Jean was really helpful explaining my maintenance plan and she always has great smile when I come in . Too many text and email remaining nders-one is enough More

by MARKBONADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
May 06, 2021 -

Genesis of Milwaukee responded

Thanks for the review, Mark!

April 28, 2021

Dan Doble and Randy Malitz always go above and beyond to provide exceptional Customer Service, the entire Service Dept are friendly and professional and willing to help More

by TRACY PETRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble, Randy Malitz
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for sharing, Tracy!

April 24, 2021

We had concierge service for the Genesis so we had no contact with the dealership The issues were corrected in a timely manner and returned washed More

by Tdogf355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbe
Apr 27, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

April 22, 2021

This was my first time using the service department ... Prompt, speedy, friendly service. I was on time and so was the dealer !!! Nice waiting room. More

by Mike H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 27, 2021 -

Genesis of Milwaukee responded

Thank you for choosing Boucher, Mike!

April 19, 2021

Service was quick, done right, and communication was great. Andy and the team at Boucher Hyundai are always top notch. I will always continue to go there. More

by CTBURNS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Bartalotta
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

April 16, 2021

Total satisfaction with the overall experience. Initial service was for Recall Campaign 195 relative to anti lock brake system module. Work was completed within promised time as was other maintenance work More

by jhoffman7393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bartolotta
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for your review!

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