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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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May 10, 2021

Got my interior cleaned and they kept my vehicle for 2 days and when I picked it up it was not well cleaned the carpet was still dirty the seats were dirty horrible and let me not get started with the way More

by Yexe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
May 10, 2021 -

Genesis of Milwaukee responded

Yexe - we are very sorry you were not satisfied with your recent vehicle detailing. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further & go the extra mile to make things right.

May 09, 2021

Knowledge staff with explanation of service in simple words. When I talked with my salesman I never felt pushed as I looked into my options More

by lucky13mindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene, Jean
May 10, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

May 08, 2021

Very good job. Service rep. Was very polite and helpful. Work was done in a short time. Overall the work was excellent. I will continue servicing the car hear. More

by mikek900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sommer, Mallory
May 10, 2021 -

Genesis of Milwaukee responded

We look forward to your next visit, Mike!

May 07, 2021

Service writer was great! service was done way before quoted time, neatly and efficiently. Will be back for future service when needed. Will recommend to others. More

by 2BEACHBUMS5155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
May 10, 2021 -

Genesis of Milwaukee responded

Thank you for the review and recommendation!

May 06, 2021

I signed up for an oil change...Not only did I get an oil change but the car was given a physical and topped off with a wash. I was most impressed. More

by KOFSKYM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

May 06, 2021

Easy to schedule by telephone. Very courteous staff. Fast and efficient team. Finished work on time and as expected. Free car wash included. Highly recommended. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean, Rob
May 10, 2021 -

Genesis of Milwaukee responded

Thanks, Joe!

May 05, 2021

The Waukesha Hyundai location is always kind, helpful, efficient, and knowledgeable. I was able to get scheduled for an oil change quickly. Thank you, Jean! More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

May 05, 2021

Took my Santa Fe in for an oil change and 45,000 check. The manual said it would be time to change the engine filter and the in cabin filter. However when they looked at the filter$50. I had already agr More

by PEWAUKEEWI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

May 03, 2021

The Genesis dealership took care of my concerns and was extremely professional. I will definitely be coming back to get my vehicle serviced and maintained. More

by Monique Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
May 06, 2021 -

Genesis of Milwaukee responded

Monique - we appreciate your review!

April 30, 2021

everyone was very helpful from beginning to end.I everyone was very helpful from beginning to end. I appreciated it very much. all of my questions were answered and taken care of. I had a lot of t More

by BADIAH.CHRISTIANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Bartotta
May 06, 2021 -

Genesis of Milwaukee responded

Thank you for sharing, Diah!

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