1,074 Reviews of Genesis of Milwaukee - Service Center
Jean Sommers was excellent to work with! Very professional & friendly, and the service was done in the timeframe that was planned. Thank you, Jean! Very professional & friendly, and the service was done in the timeframe that was planned. Thank you, Jean! More
Had set up an appointment to have a recalled part replaced. I was told the part was available but that they would not be able to fix it until the next month. The day before the appointment I received replaced. I was told the part was available but that they would not be able to fix it until the next month. The day before the appointment I received a call, reminding me to come in. I went in to have the car serviced and waited over 50 minutes, only to be told that the part had never come in. They then told me that they had no idea when the part would come in and would be unable to give me a call when it did. There are two other Hyundai dealers in the area. Hopefully, they can provide good customer service. More
Friendly and customer focused. The service department was very accommodating to GE me ready for an upcoming road trip. They bend over backwards to get things done. The service department was very accommodating to GE me ready for an upcoming road trip. They bend over backwards to get things done. More
Very Professional. Service was performed as agreed to. No hard sell, no pressure, Clean and accommodating. Service was performed as agreed to. No hard sell, no pressure, Clean and accommodating. More
My while you wait “The works” oil change should have taken an hour but ended up taking over two. The service advisor owned it right away and before I said anything, apologized and offered the next one f taken an hour but ended up taking over two. The service advisor owned it right away and before I said anything, apologized and offered the next one free. Gotta love it. Scheduling things happen, luckily I had the extra time. More
Extremely helpful and efficient, got me in and out with all the guidance I needed. all the guidance I needed. More
Was told oil change takes a hour which I believe is to long. I ended up waiting two hour for my oil change. long. I ended up waiting two hour for my oil change. More
We had an excellent experience with Boucher Hyundai. Kayla was always in communication with me through phone and email. She was kind and respectful and very considerate. Kayla was always in communication with me through phone and email. She was kind and respectful and very considerate. More