Genesis of Milwaukee - Service Center

The work was done on time. Suggested service is appreciated and wash job was very good. I normally do not write reviews or answer surveys. appreciated and wash job was very good. I normally do not write reviews or answer surveys. More

Thanks for the great (normal maintenance & recall installation) service on my Genesis G80. Communications were top-notch throughout the work. Valet service coordination was convenient and efficient installation) service on my Genesis G80. Communications were top-notch throughout the work. Valet service coordination was convenient and efficient. More

The Salesperson and Representatives at Bouchard Hyundai were very impressive. Also, when purchasing and financing a vehicle, they made it all too good to be practical if not applicable. Also, the customer were very impressive. Also, when purchasing and financing a vehicle, they made it all too good to be practical if not applicable. Also, the customer service was superb ethical and deserves five 💫's. Overall, Bouchard Hyundai is accredited as brilliant! More

I had my 15 k service. I had an alignment check done. I was told by the service advisor that the alignment needed adjustment and was given a print out before the alignment was done. After the car was c I was told by the service advisor that the alignment needed adjustment and was given a print out before the alignment was done. After the car was completed I had to ask for a final print out. The advisor got on an email for my alignment. Was told the printer is broken. The camber was still out of spec!!!! Now I have to return to get the alignment done again!! More

I was able to get my vehicle in right away. I was greater promptly when I arrived. Jean kept me notified throughout the day about what was wrong with my vehicle and the different options I had. The greater promptly when I arrived. Jean kept me notified throughout the day about what was wrong with my vehicle and the different options I had. The work was completed when promised. More

We purchased a 2017 Hyundai Tucson Eco/ Sport from Boucher Hyundai in October of 2020. The Tucson had just come out of lease, was 'certified' by Boucher, and had 17,000 original miles. ( Boucher Hyund Boucher Hyundai in October of 2020. The Tucson had just come out of lease, was 'certified' by Boucher, and had 17,000 original miles. ( Boucher Hyundai had serviced this vehicle throughout its lease.) Over the next six months, we put on 15,000 miles. Pursuant to factory requirement, Boucher serviced the Tucson twice; at 23,032 miles and 28,543 miles, changing the oil both times. At 32,473 miles, the "timing chain" failed, along with associated parts. The SUV was laid up for 16 days (undriveable) awaiting parts from Hyundai, who was now the payer of extensive warranty work. Boucher provided a loaner car for the last 7 days before all the repairs were completed. Hyundai also picked up that tab. The Tucson appears to be running okay now, except for the fact that it is currently under Boucher's watchful eye, as they have initiated an oil consumption test. (the vehicle appears to be consuming oil at a rapid rate but is not dripping or leaking.) Every 1,000 miles, the SUV is returned to Boucher for inspection and recording of any additional oil that is needed. Service Advisor Andrew BARTOLOTTA has patiently explained (in somewhat layman's terms) all of the repairs that Boucher has performed. His professionalism and 'genuine' personality have provided us the reassurance that all the work being performed, is being done to the best of Boucher's ability. More

Easy experience for a recall inspection. It took less time than anticipated and everything was handled professionally and thoroughly. Brandon kept us informed on everything that would be done and the ti time than anticipated and everything was handled professionally and thoroughly. Brandon kept us informed on everything that would be done and the time frame. He was great. More

Excellent experience quick and timely service price was included in my purchase xxxxx xxxxx cccccc dddd ddd fff gggg hhh Kutcher vfguy Gregg Fred huff included in my purchase xxxxx xxxxx cccccc dddd ddd fff gggg hhh Kutcher vfguy Gregg Fred huff More

I really like this place but I wasn’t too happy with the inside of my vehicle. Was not cleaned and was told I could bring it back when the part they were replacing came in. I hope to get it detailed right t inside of my vehicle. Was not cleaned and was told I could bring it back when the part they were replacing came in. I hope to get it detailed right this week I was told. More

Dan is the best in service! Very helpful and knowledgeable Why do I need 25 words minimum? Laugh out loud Thank you very much. Bye knowledgeable Why do I need 25 words minimum? Laugh out loud Thank you very much. Bye More