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1,074 Reviews of Genesis of Milwaukee - Service Center
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Verified Customer
June 23, 2021
It is mix bag. the person that I began to conversation with was condescending, dismissive, childish and did not listen to any thing I said. In the end the manager was better and reasonable. I think you ne with was condescending, dismissive, childish and did not listen to any thing I said. In the end the manager was better and reasonable. I think you need to teach your staff some appropriate social skills. One does NOT pump fist with a client! The manager was very helpful. More
by PIEWACKET56
Employees Worked With
Do not know his name
June 20, 2021
Boucher is consistent in their service, cost and timeliness. I could go elsewhere for service on my vehicle but I travel 60 plus miles because I know I can get in and out as scheduled with them. P timeliness. I could go elsewhere for service on my vehicle but I travel 60 plus miles because I know I can get in and out as scheduled with them. Personnel are always informative and friendly. More
by BWINDISCH
Employees Worked With
Jean Sommers
June 19, 2021
I was in for oil change and tire rotation. Alex did a excellent job explaining all the work to be done. Alex also answered all my questions I had about the 2020 Tuscon excellent job explaining all the work to be done. Alex also answered all my questions I had about the 2020 Tuscon More
by bruceolsen2887
Employees Worked With
Alexander Hanson
June 17, 2021
Friendly greeting. Polite and thoroughly informative. Clean waiting area. I was very pleased with the service. They also found two filters in need of replacement. Ran my vehicle through the cash wash,too Clean waiting area. I was very pleased with the service. They also found two filters in need of replacement. Ran my vehicle through the cash wash,too. More
by MDM31
Employees Worked With
Don't know.
June 17, 2021
Great service. The timing of when an oil change is free of charge is not explained well and also incentivizes poor car maintenance. The timing was not explained adequately when I purchased the car. of charge is not explained well and also incentivizes poor car maintenance. The timing was not explained adequately when I purchased the car. More
by steveticcioni
Employees Worked With
Woman
June 15, 2021
The two service advisors didn't know what was going on. I think the guy that set up the appointment (Dan) told me the job would take all day. Actually it took an hour. Andy called my husband to say they wo think the guy that set up the appointment (Dan) told me the job would take all day. Actually it took an hour. Andy called my husband to say they would need the car all day on Monday. I need a car for work. That was never part of the conversation. This was supposed to be for the recall. I did say I was concerned about the transmission, but I didn't think anything was going to happen with it Saturday. I had to wait a month and a half to even get this appointment. Andy called and wanted me to call him, instead our call got sent to someone else More
by DWILLEGAL
Employees Worked With
Dan, Andy
June 14, 2021
Brought my car in for a scheduled oil change. Even though they were extremely busy that day, they still took me in right away and got me out quickly. The service personnel are always knowledgeable an though they were extremely busy that day, they still took me in right away and got me out quickly. The service personnel are always knowledgeable and very friendly. I've been coming here for ten years and don't plan on stopping anytime soon. They've never disappointed! More
by BDVORAK
Employees Worked With
Alexander Hanson, Matt Tapp
