Genesis of Milwaukee - Service Center

I am not happy with this dealership as a whole. I was told 4 different things from 4 different people regarding how often to change oil. And lied to regarding 3 years of complimentary maintenance when I told 4 different things from 4 different people regarding how often to change oil. And lied to regarding 3 years of complimentary maintenance when I purchased vehicle. Service man who assisted me when I got first oil change was honest and kind. If it was not for him..I would have given a lower rating. More

I am really not a fan of the customer service when you first arrive. 5 service advisors sitting at desks completely ignoring you. Finally one acknowledges you, but can’t help because you’re there for an o first arrive. 5 service advisors sitting at desks completely ignoring you. Finally one acknowledges you, but can’t help because you’re there for an oil change and they don’t do that. There needs to be some sort of check-in process or some form of designation of where oil change customers should go and where everyone else should go More

Everything was great. And extra thank you to Jean Somers for making the experience great. I can say that since I have been a customer of Boucher service dept since 2017, the customer service has greatly imp for making the experience great. I can say that since I have been a customer of Boucher service dept since 2017, the customer service has greatly improved and is now a much better experience than it was when I first became a customer. Thank you for that. More

When I first requested an oil change I was told that the first available date was July 13, 2021. When I said I was going on a 600 mile trip on July 3rd, and was hoping to have the oil changed before that tr first available date was July 13, 2021. When I said I was going on a 600 mile trip on July 3rd, and was hoping to have the oil changed before that trip—John arranged for that earlier schedule. All the service people were friendly an helpful. More

I felt that everyone was extremely knowledgeable and helpful. Was a very positive experience. helpful. Was a very positive experience. More

Jean is friendly, thoughtful and very complete in covering all of the service I needed. She touched base me often while I waited. She’s the best covering all of the service I needed. She touched base me often while I waited. She’s the best More

Boucher Genesis is a very friendly and very reliable dealership. I have been buying and servicing all my cars with them. Genesis, Equus, and now Genesis G90 Ultimate. dealership. I have been buying and servicing all my cars with them. Genesis, Equus, and now Genesis G90 Ultimate. More

Always a great experience at this dealership. This is where I bought my Hyundai eleven years ago and they have been first class ever since. I will certainly be back, if not just for service, for my next where I bought my Hyundai eleven years ago and they have been first class ever since. I will certainly be back, if not just for service, for my next car. More

I came in for oil change and it was quick. More