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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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July 16, 2021

Clean comfortable environment and friendly people that explain things with clear and concise terms. Brandon was great and made sure I knew what was going on and the time frame it would be done in. More

by maddie.tausch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
July 15, 2021

Nice quick service...exceptional! The service people were friendly and very accomodating even though I arrived late for my scheduled appointment they found a way to get me in and out within a reasonable time More

by SJLOPER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Hanson
July 14, 2021

Very courteous and knowledgeable staff! Service was performed within the time allotted. Thanks for the car wash too. Much appreciated. I’ll be back for all my future service needs. More

by LINDSEYROBERTA19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
July 09, 2021

I dropped my car off at 8:30 am after waiting 3 weeks for an appointment and at 5:00 I had not heard anything and when I called they said someone is looking at it now but they go home at 5:00. I was told tha More

by jimnasium81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
July 09, 2021

Very good service. Had no issues. First time thru service. I was worried because after purchasing my car thru Sales they were a big disappointment. Thank You Service. More

by MARKRMICHEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 08, 2021

Quick, reliable and friendly service as always. Jean was sure to walk me through my vehicle's status and recommended optional additional services without pressuring. More

by WOLFELG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jul 08, 2021 -

Genesis of Milwaukee responded

Thank you for the kind words! Jean and the rest of our service department always strive to give each client top notch customer service. We are glad you had a great experience with us. We look forward to seeing you again in the future!

July 08, 2021

This was my first visit with my first oil change. Everything went smoothly, my car was done on time and your staff was polite and helpful! More

by PENNYZURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jul 08, 2021 -

Genesis of Milwaukee responded

Penny- thank you for the 5-star review! We are thrilled to hear your experience with our service department was a positive one. We look forward to seeing you again in the future! Take care!

July 07, 2021

Brought my 2013 Hyundai Elantra into Boucher Hyundai for a regular oil change and tire rotation and the service and personnel were as expected - top notch! More

by NAVY65-69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers, Mallory Rusch
Jul 08, 2021 -

Genesis of Milwaukee responded

Awesome! Thank you for taking the time to leave us feedback. We are happy to hear that your experience with us was a positive one. We look forward to seeing you again soon. Take care!

July 07, 2021

Service department staff greeting me was very polite. Service was quick and car came back to me cleaner than when I pulled it in. Thanks for the car wash too More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember his name but he was very nice
Jul 08, 2021 -

Genesis of Milwaukee responded

JW- thank you for the 5-star review! We are thrilled to hear that our service department was able to meet all of your expectations. We look forward to servicing you again soon. Take care!

July 07, 2021

I always have a great experience when I visit Boucher service area. Thanks for the great customer service and friendliness!! It will keep me coming back every time! More

by J. Birkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them!
Jul 08, 2021 -

Genesis of Milwaukee responded

Thank you for the kind words! We thank you for your business and are happy to hear your experience with us met all of your expectations. We look forward to seeing you in the future. Take care!

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