Genesis of Milwaukee - Service Center

Everything about the service department was excellent. The work was done in a timely fashion and I was on my way within an hour. Highly recommend. The work was done in a timely fashion and I was on my way within an hour. Highly recommend. More

I bought my vehicle from this dealer, used, and have been very happy with it. I take it to the dealer for almost all my maintenance needs and have never been disappointed. They don't try to sell me servic very happy with it. I take it to the dealer for almost all my maintenance needs and have never been disappointed. They don't try to sell me services that I don't need, very pleasant, and explain things very well. I would recommend them to all my friends. Oh yeah, and their coffee is very good! More

Very professional and reponsive.21 words left.Sorry -- Very professional and reponsive. 21 words left. Sorry -- not much else to say, except requiring 25 words before you accept the survey is very weird Very professional and reponsive. 21 words left. Sorry -- not much else to say, except requiring 25 words before you accept the survey is very weird More

This is an excellent dealership. They offer top notch quality service—-from buying a car to having all your service needs met. I highly recommend them. quality service—-from buying a car to having all your service needs met. I highly recommend them. More

Service was excellent and the staff was friendly and helpful. It was a totally easy and simple process to get some warranty work that needed to be done. helpful. It was a totally easy and simple process to get some warranty work that needed to be done. More

Brandon R the serivce advisor was very nice and explained things in detail and he and his team are following what corporate told them to do. Unfortunately its now been in the shop twice and its still jer things in detail and he and his team are following what corporate told them to do. Unfortunately its now been in the shop twice and its still jerking from a stop and doesnt back up smoothly up an incline. I did get a 2022 lower trim level kona for a loaner when they worked on my kona and the loaner was perfect. I was even able to over accelerate from a stop in all 3 mode with zero jerking and backing up in my garage (up an incline) was very smooth (no hesitation or quirky jerkiness). Now I'm told I have to drive 1,000 miles before they can look at the next steps at this rate my 10 year 100,000 warranty will be over in only a few months of seeing what the next steps are. I'm pretty frustrated as I typically only drive 50 miles a week. I dont think its right to make a customer painfully drive a car for 4 to 5 months to see what happens. I think I actually got a lemon but its no fault of the people that work at Boucher. I guess on the bright side, in Wisconsin they have a lemon law so I might need to invoke that and either get my money back (which i dont want to do - as I truly love the Kona 2022. Its really a fun/perfect size car for me) or get a replacement new white 2022 kona limited. More

simple and perfect, brought our vehicle in, no additional selling or pressure to do anything else than what we were scheduled for. nice clean facility with professional and courteous people working there. selling or pressure to do anything else than what we were scheduled for. nice clean facility with professional and courteous people working there. More

It was a very good experience. My repairs wee done in a timely matter and they were very courteous. I think that it is a very good dealership. timely matter and they were very courteous. I think that it is a very good dealership. More

Everything done as expected on our palisade. Jean was great! Too bad I can’t say it was great for our 2014 Santa Fe. Still waiting great! Too bad I can’t say it was great for our 2014 Santa Fe. Still waiting More

We’ve brought our son’s vehicle in twice fore work. Both times Dan and his crew were great about communicating with us and getting our vehicle fixed in a timely manner. Thanks guys!! times Dan and his crew were great about communicating with us and getting our vehicle fixed in a timely manner. Thanks guys!! More