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1,074 Reviews of Genesis of Milwaukee - Service Center
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August 24, 2021
Always great service with a knowledgeable team. Recently had my required service completed and Jean Sommers was so friendly. I was checked in and out quickly. had my required service completed and Jean Sommers was so friendly. I was checked in and out quickly. More
by MOLLY46ANDERSON
Verified CustomerEmployees Worked With
Jean Sommers, Ryan Anderson
August 23, 2021
This is the second vehicle I have bought from a Boucher dealership. The service is always top notch. The service advisors always explain things so well. dealership. The service is always top notch. The service advisors always explain things so well. More
by AmberS
Employees Worked With
Terry
August 21, 2021
Team was very professional and friendly,took the time to answer questions, waiting area was very clean and had many amenities. I have been very satisfied with all the service I have received starting with F answer questions, waiting area was very clean and had many amenities. I have been very satisfied with all the service I have received starting with Fawn when I purchased my vehicle. More
by CHASEJ2964
Employees Worked With
Unsure
August 19, 2021
3 years ago we leased a car through working with Amanda. When we had questions regarding a new lease we were able to work with Amanda again and found the experience to be just as satisfying as 3 years prio When we had questions regarding a new lease we were able to work with Amanda again and found the experience to be just as satisfying as 3 years prior. We would happily refer anyone to work with Amanda and Boucher at anytime. More
by LINALTY
Employees Worked With
Amanda
August 18, 2021
They are not friendly and do not provide quick service. They are more engaged with co-worker conversations rather than the customer in front of them. They are more engaged with co-worker conversations rather than the customer in front of them. More
by Kpanella35
Employees Worked With
Don’t remember
August 18, 2021
Jean had our paperwork on top of the counter waiting for us. She is always pleasant. We had an issue with our plan and she quickly fixed the problem us. She is always pleasant. We had an issue with our plan and she quickly fixed the problem More
by MSCHM414
Employees Worked With
Jean Sommers
August 18, 2021
Jean Sommers BOUCHER HYUNDAI SERVICE WRITER did a get job! She told me what was going on with my service every step of the way! She got me in and out quickly. Service is always easy at Boucher Genesis of job! She told me what was going on with my service every step of the way! She got me in and out quickly. Service is always easy at Boucher Genesis of Waukesha. More
by theporte
Employees Worked With
Jean Sommers
August 17, 2021
It took over two weeks to get an appointment scheduled for an oil change, tire rotation and a recall replacement of an auxiliary canister kit for my Santa Fe. I scheduled the appointment for 7:00 AM but c for an oil change, tire rotation and a recall replacement of an auxiliary canister kit for my Santa Fe. I scheduled the appointment for 7:00 AM but checked that I would leave the vehicle. When I asked the service writer when the work would be done, I was told that since I was leaving the vehicle that meant that they had all day to complete the repair. When I got my car back, there was a vibration in rear driver's side wheel. I had to bring the vehicle back the next day to have the vibration checked. It was found that the technician had not properly tightened the lug nuts when rotating the tires. Tightening the lug nuts corrected the problem. Andy was very apologetic and said that he was going to have a talk with the technician but it was a major inconvenience having to bring the vehicle back in the next day because I was leaving that morning to travel to Minnesota for a wedding. More
by thewessels
Employees Worked With
Andy Bartolatta
August 17, 2021
I has a very good experience at the Boucher dealership of Waukesha. I would definitely schedule service her again. The service department was very friendly, and the service was performed on time. Waukesha. I would definitely schedule service her again. The service department was very friendly, and the service was performed on time. More
by EDWARD.KAMPTNERJR
Employees Worked With
Brandon
August 17, 2021
Outstanding service, as usual, and again compliments to Darlene Larson and Jim Tessmer for their usual outstanding accommodation to my wife and me, Jim forester Darlene Larson and Jim Tessmer for their usual outstanding accommodation to my wife and me, Jim forester More
by JIM40
Employees Worked With
Darlene Larson and Jim Tessmer
