Genesis of Milwaukee - Service Center

Jean was great at keeping me in the loop and answering my questions timely. I will definitely be back! questions timely. I will definitely be back! More

The service dept has been great in helping me navigate my service coverage and ensuring I get them completed in the right windows. I had my first oil change yesterday and is was quick, about 35 minutes. service coverage and ensuring I get them completed in the right windows. I had my first oil change yesterday and is was quick, about 35 minutes. More

Helpful service advisor. Had scheduled oil change, lube and tie rotation. Explained additional needed work and applied a discount. and tie rotation. Explained additional needed work and applied a discount. More

Jean was awesome! She got us in even though I had the time wrong and was late. She also gave a treat to our dog, and made her time there enjoyable! time wrong and was late. She also gave a treat to our dog, and made her time there enjoyable! More

Clean, efficient, courteous service writers. Waiting room convenient and clean. Satisfied with all service i have had convenient and clean. Satisfied with all service i have had More

Service department was excellent. Needed my car fixed in time to move cross country, and they found the pieces and got it done. Thank you Brandon! time to move cross country, and they found the pieces and got it done. Thank you Brandon! More

My 1st time dealing with the dealership...and it was pretty good..The check-in process could stand some streamlining. I waited about 15 min for a service advisor even when there was someone available be pretty good..The check-in process could stand some streamlining. I waited about 15 min for a service advisor even when there was someone available because they weren't assigned to me? Made no sense to have me standing there waiting. Other than that, it was a good experience More

Service was fun and done in a good amount of time. However, COVID and precautions must not exist inside this dealership. Not a hand sanitizer to be found especially concerning when you are asked to u However, COVID and precautions must not exist inside this dealership. Not a hand sanitizer to be found especially concerning when you are asked to use the communal pen to sign off and initial to start service and pay. Nor a mask to be found among staff. More

Service was fast and the customer representative was friendly and helpful. The process went smoothly. friendly and helpful. The process went smoothly. More