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1,074 Reviews of Genesis of Milwaukee - Service Center
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November 08, 2021
Communication and directions were clear when I was at the dealership. My only gripe was that I was initially told when booking that it would take 1-2 hours but when I dropped the car off, I was told it would dealership. My only gripe was that I was initially told when booking that it would take 1-2 hours but when I dropped the car off, I was told it would take around 6-7 hours More
by RAJIV.KODALI
Verified CustomerEmployees Worked With
November 07, 2021
I watched as most of the staff in the service department were rude and disrespectful to customers/potential customers. Jean and Brandon being the worst of the bunch! Andy was a gem and answered all my quest were rude and disrespectful to customers/potential customers. Jean and Brandon being the worst of the bunch! Andy was a gem and answered all my questions. My car has low mileage and for some reason my brakes were a mess, little ridiculous if you ask me! My car was fixed/tuned/checked within a good amount of time, huge bonus! Will probably leave the Boucher family once my lease is up! Every time I am there something negative happens around me and it’s just not a good look! Sad! More
by LETHLEAN03
Employees Worked With
Andy and Brandon
November 04, 2021
Great service all around but price ended up being higher than quoted (additional parts) -- they adjusted part of the overage but not all of it. than quoted (additional parts) -- they adjusted part of the overage but not all of it. More
by GERALD_DEJONG
November 03, 2021
My appointment was for a manufacture recall to check proper torque procedure performed during initial assembly. The procedure to check this takes time so they provided a loaner. There was a brief wait proper torque procedure performed during initial assembly. The procedure to check this takes time so they provided a loaner. There was a brief wait as the shop was taking in a lot business at the time, but the process was smooth and they had a loaner car warming up for me right outside the door. Pick up at the end of the day was quick and efficient. More
by SCHWERM
Employees Worked With
November 03, 2021
My appointment was for a manufacture recall to check proper torque procedure performed during initial assembly. The procedure to check this takes time so they provided a loaner. There was a brief wait proper torque procedure performed during initial assembly. The procedure to check this takes time so they provided a loaner. There was a brief wait as the shop was taking in a lot business at the time, but the process was smooth and they had a loaner car warming up for me right outside the door. Pick up at the end of the day was quick and efficient. More
by SCHWERM
Employees Worked With
November 01, 2021
First time having scheduled maintenance done on my Genesis. Experience was great. Appreciate it! Process was quick and easy. Genesis. Experience was great. Appreciate it! Process was quick and easy. More
by CANDERSON31
November 01, 2021
Jean Sommers was very helpful with my questions regarding my car battery. Very good service! my car battery. Very good service! More
by VO_XUYEN
Employees Worked With
