Genesis of Milwaukee - Service Center

Wayne dropped off a loaner vehicle while my Genesis G90 was being serviced. He wa extremely polite and helpful. He returned my vehicle at my desired time and location. I highly recommend this dealership! was being serviced. He wa extremely polite and helpful. He returned my vehicle at my desired time and location. I highly recommend this dealership! More

The staff was super friendly and helpful. They are quick and are very good at what they do. and are very good at what they do. More

Everything was handled very efficiently and professionally. My service person was Jean Dimmers. She did an excellent job! professionally. My service person was Jean Dimmers. She did an excellent job! More

Bought a Hyundai from here. It had a problem, they fixed it after a few tries and it has run well ever since. it after a few tries and it has run well ever since. More

Not living close to dealership, Alex worked me into a Saturday morning for needed break work while passing through Waukesha. Work was timely and I felt fairly priced. Saturday morning for needed break work while passing through Waukesha. Work was timely and I felt fairly priced. More

Branden dropped the ball with service follow up so therefore lost my trust. After 6 weeks, he finally had the service repair done after I gave him a date that it HAD to be done by as I had enough wit therefore lost my trust. After 6 weeks, he finally had the service repair done after I gave him a date that it HAD to be done by as I had enough with the excuses. Yes, I understand that my car was a special diagnosis....I get that you are short handed and I get that parts are back ordered but after so many excuses, I realized Branden was not prioritizing properly and my car was being put on the back burner. Brought car in on Oct. 8th for a recall after waiting almost 2 1/2 weeks for the appt and finally was able to pick up my car on 11/19. After spending almost $3,000. I would have expected better. Branden didn't even make sure that my car had a car wash as I was promised. Badly handled and Badly done!!! More

The work done (install new trailer hitch) was done well and at the time expected. Brandon did a great job confirming costs so there were no surprises. Only disappointment was upon pickup there was no comm and at the time expected. Brandon did a great job confirming costs so there were no surprises. Only disappointment was upon pickup there was no communication where the hitch accessories were stored or the keys to the roof rails. It took a few minutes of follow up work by me to get that squared away, but overall, a good job by the team. More

Excellent service, amazing people. I always get treated in such a professional and empathetic way. in such a professional and empathetic way. More

Combined me and another customers accounts was going to charge me for an oil change when I had. Free one coming. Stressed me out a little charge me for an oil change when I had. Free one coming. Stressed me out a little More

The service is always fine but what I do not understand is why Boucher charges for services they do not perform. If there was no car for valet service, then why charge for it. If the car does not need filt is why Boucher charges for services they do not perform. If there was no car for valet service, then why charge for it. If the car does not need filters, then why charge for it Just something i noticed More