Genesis of Milwaukee - Service Center

Everyone was pleasant and helpful. The work was done in a timely manner. I am very happy with the service. timely manner. I am very happy with the service. More

the Service Advisor didn't go over the items that were done with the car, and I still don't know if the tires were rotated or not? there is no sticker in the window of the car to tell me either. done with the car, and I still don't know if the tires were rotated or not? there is no sticker in the window of the car to tell me either. More

Great experience. The service department was very easy to work with. They are out of my area but it was worth the trip. work with. They are out of my area but it was worth the trip. More

After paying $4800 for a short block engine exchange in October 2021, my 2013 Elantra totally died on my way to work. Called Boucher, got towed in. Service Manager John Diaz says I have the wrong battery i October 2021, my 2013 Elantra totally died on my way to work. Called Boucher, got towed in. Service Manager John Diaz says I have the wrong battery in my car (installed by others 18 months ago). Told the seems are too thin, so they have to shim the connection. I'm charged for the towing and shims installed. Drive my car the 6 minutes home, it dies AGAIN, just like that morning. It's after hours. No Service Manager there till Monday. Get GM on the phone. He comes out to jump my car. Nothing. IT'S NOT THE BATTERY!! So, it starts all over again. Not happy!! More

Everyone is always nice and friendly. Just disappointed that I mentioned my heater wasn't working in the middle of freezing below temperatures and they couldn't even make time to just look at it when my ca that I mentioned my heater wasn't working in the middle of freezing below temperatures and they couldn't even make time to just look at it when my car was being serviced. Though they could replace my windshield wipers recommend tires for my car and say that they were going to change my filter. Though those maintenance updates are good to know it would have been better if they could have checked my heat to let me know if any further issues. More

Jean Sommers always does a great job! We have worked with Jean for many years, and she is very helpful, professional and knowledgeable. with Jean for many years, and she is very helpful, professional and knowledgeable. More

Not great service, did not communicate well. I made an appointment for a recall and had to wait three weeks for the appointment. At appointment I was told they didn’t have the part in stock and would be c appointment for a recall and had to wait three weeks for the appointment. At appointment I was told they didn’t have the part in stock and would be called the next week. Had to call myself two weeks in a row because I didn’t receive a call and they didn’t call me back. Not impressed and will try not to go back. More

Overall was good, although took me three trips/leaving my car for the issue to be fixed. That part was not good, but friendly and helpful and good at getting me in quickly to get the issue resolved. car for the issue to be fixed. That part was not good, but friendly and helpful and good at getting me in quickly to get the issue resolved. More

Love going here. Always treated right. Really nice waiting area for those who need to wait. waiting area for those who need to wait. More

Staff are friendly and informative. Service was faster than anticipated. Waiting room has coffee and soda. than anticipated. Waiting room has coffee and soda. More