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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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March 01, 2022

Service was good. I was able to get a nice rental car while my recall piece was fixed. Nice workers. More

by mkee1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the feedback!

February 25, 2022

Everyone was very helpful. Answered all my questions checked on my concerns and reported back to me was happy with my service and how I was treated More

by MJHAGEMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Somers
Mar 01, 2022 -

Genesis of Milwaukee responded

Awesome- thank you for the 5 star review!

February 25, 2022

Thank you to the team at Boucher for friendly, efficient service on our car! I’m impressed we were able to schedule our oil change and tire rotation on such short notice. More

by BDKAUPPILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the kind feedback! We hope to see you again soon!

February 25, 2022

Always happy with my experience here. They always have my car complete on time which I appreciate. More

by JEN_CARMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean summers
Mar 01, 2022 -

Genesis of Milwaukee responded

Jen, we are so happy to hear you had a positive experience with our team!

February 24, 2022

Jean was very nice and explained what was happening and offered an upgrade without forcing. Service was timely More

by ameliakennedy99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommer
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the 5 stars!

February 23, 2022

They picked up my car for routine maintenance and to replace the rear, delaminating emblem. Had my car for a week because there was not a driver to return it. When the attempt was made to return it to m More

by TJORGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Genesis of Milwaukee responded

TJORGY, we are very sorry to hear that your routine maintenance service appointment took longer than expected. Please don't hesitate to reach out to our Service Manager, John Diez, at 262-522-1000 if you would like to discuss this further. We hope to see you again in the future.

February 22, 2022

Great service and they are always willing to go the extra mile to answer questions and concerns I may have. More

by CAP1222
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the 5 star review!

February 22, 2022

Usually exceptional service. Few hiccups on the latest service. All but one resolved to my satisfaction. The last issue had nothing to do with the service department. The issue w More

by WYNDBRIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for providing us feedback. Please do not hesitate to reach out if there is anything we can do for you in the future!

February 20, 2022

Front collision sensors finally working as they should also rear camera flickering is finally gone More

by JIMWYKLE46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the 5 stars!

February 20, 2022

I love how clean and professional they are. Quick easy appointment set up. Job done right and on time. More

by JBoettcher425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the awesome feedback!

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