Genesis of Milwaukee - Service Center

Our car was fixed but that is pretty much the only good thing I have to say about my experience. We were told we could get a loaner while our car was being fixed but that never happened, however my sister thing I have to say about my experience. We were told we could get a loaner while our car was being fixed but that never happened, however my sister-in-law who had an issue during the third week our car was there was able to get one for 3 days. The engine rebuild that was done only is warranted for 12,000 miles or 12 months despite this being a recurring issue for hyundai. They said they would detail the car since they never got us a loaner however they need to hire someone before that can be done and they don't know when that will be either. So much run around. I would never consider buying another hyundai again and am looking to sell asap. More

Service did a good job of installing the complete antenna system in my 2017 Hyundai Sonata. Note I did not need a complete antenna system as there was nothing wrong with it. It’s just I lost my shark fin cov system in my 2017 Hyundai Sonata. Note I did not need a complete antenna system as there was nothing wrong with it. It’s just I lost my shark fin cover that protects the circuitboard. The shark fin cover came off on the interstate while I was driving the car. Hyundai corporation doesn’t just sell a replacement cover. You have to buy the whole antenna system. The shark fin covers coming off is a known problem to Hyundai. Yet they’ve done nothing to correct the problem. This is a item that customers should not have to pay for out of their pocket. More

Great customer communication when you enter the door. Great qualified mechanics that bring your car back with all the repairs done as requested. Great qualified mechanics that bring your car back with all the repairs done as requested. More

Rick was awesome, very professional. Everything was very smooth and wonderful. Staff was overall friendly and job was well done Everything was very smooth and wonderful. Staff was overall friendly and job was well done More

It is a great place to get a vehicle. They have Helpfully and friendly sales people. They have Helpfully and friendly sales people. More

Got the recall finally completed. Glad to have it resolved in a timely manner. Whoot whoot Glad to have it resolved in a timely manner. Whoot whoot More

2 service people told me that this would be a quick in and out and it wasn't until my wife got there did she learn that it would take 1.5 hours to complete! Nobody should have to plan their day around a s and out and it wasn't until my wife got there did she learn that it would take 1.5 hours to complete! Nobody should have to plan their day around a service call. More

Service was fast friendly and right on time. i highly recommend them and will be back for sure. i highly recommend them and will be back for sure. More

Great attention to detail and thorough service. . Technician found a motion damper that had been unhooked by another Hyundai dealer and reattached it. Greatly impressed. . Technician found a motion damper that had been unhooked by another Hyundai dealer and reattached it. Greatly impressed. More

Wonderful service. Jean is so pleasant to work with. She knows her job well. I will always ask for her for servisr. Jean is so pleasant to work with. She knows her job well. I will always ask for her for servisr. More