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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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March 09, 2022

My appointment was at 10. the attendant help me right away.with in an hour I was done.advised me to call my insurance to see if they could help me get a new light for the car.t More

by SCHNOOKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had a nice lady helping .me
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

March 08, 2022

No complaints did what they said they were going to do and did it on time More

by JMONTNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you for the great review! We appreciate it.

March 07, 2022

The service department contacted me multiple times to confirm appointment and scope of work. Finished well within the allotted service window. More

by brian@kdrlawyers.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you for the great review! We appreciate your business!

March 06, 2022

Very friendly and helpful with my recall. Even with these crazy supply issues they were professional and helpful More

by DEBACKERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you so much for the awesome review! Take care!

March 05, 2022

I was greeted immediately, the customer service person was friendly and welcoming, and explained the status of all components of my vehicle. Will return for service! More

by Kevin H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

March 03, 2022

She was very efficient and easy to work with. I was the first appointment in the morning and got my oil changed in 20 minutes. More

by WGHHOLTRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Mar 24, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words!

March 02, 2022

The service manager explained what my car needed in easy to understand non-technical language and answered my questions. Upon arrival I was told how long the service work would take. It was done on time. I’ More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Mar 24, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to leave us some detailed feedback! We thank you for choosing Boucher!

March 02, 2022

In and Out, all good and right on time. Miss the snacks and cookies though.... More

by Cindy_53188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 24, 2022 -

Genesis of Milwaukee responded

Thank you for your business! We will keep this in mind for future services.. take care!

March 02, 2022

great customer service! !! Was able to use loaner car - took only a few hours, everyone touchpoint of he experience was great. More

by HERROJAME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bartolotta
Mar 24, 2022 -

Genesis of Milwaukee responded

Awesome- this review made our day!

March 01, 2022

Always great service at Boucher, whether it's sales or car maintenance. It's the reason we have brought out last 2 new cars here More

by mikem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for the awesome feedback!

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