Genesis of Milwaukee - Service Center

Overall it was a very good experience. Came in for service and was taken care of promptly and professionally by Jean. Came in for service and was taken care of promptly and professionally by Jean. More

It is always a pleasure working with Jean and the wonderful staff at Boucher Automotive! wonderful staff at Boucher Automotive! More

Friendly love the text and e-mail reminders. They keep you informed as to the status of the work being done They keep you informed as to the status of the work being done More

Contact with this dealership is difficult. Every time I needed an update with my vehicle I had to call since my service advisor rarely called me. It was also difficult to reach them since the Every time I needed an update with my vehicle I had to call since my service advisor rarely called me. It was also difficult to reach them since the phone tree/receptionist kept sending me to voicemail each time I called. Lastly, when I got my vehicle back it was dirty on the inside as if someone had left a window open when the car was sitting waiting for service. Not a good experience and I wouldn’t bring my vehicle here for service again. I would rather drive to a further away Hyundai dealership then go through this process again. More

I had a great experience! Very friendly and helpful staff at Boucher Genesis of Waukesha. Very friendly and helpful staff at Boucher Genesis of Waukesha. More

Started work on time. Completed earlier than estimated time frame. Waiting area was pleasant and coffee/soda was available. Completed earlier than estimated time frame. Waiting area was pleasant and coffee/soda was available. More

Oil change was quick and efficient. Customer service representative was very friendly and professional. Will continue to have service done here. Customer service representative was very friendly and professional. Will continue to have service done here. More

Everyone was very efficient, friendly, and professional. Excellent service. I appreciated the additional information Jean offered. Excellent service. I appreciated the additional information Jean offered. More

service was very good they were waiting for me I was 10 mins early and they took me right away, reintegrated what work was going to be done. friendly and informative staff, time to complete the job was ver mins early and they took me right away, reintegrated what work was going to be done. friendly and informative staff, time to complete the job was very quick. More

Rob is very responsive and follows through on timing and telephone calls. The car was cleaned and looked great following the service. Valet driver was also very professional and timely! telephone calls. The car was cleaned and looked great following the service. Valet driver was also very professional and timely! More