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1,074 Reviews of Genesis of Milwaukee - Service Center
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March 27, 2022
As always, very satisfied with the service performed on my vehicle! All Boucher team members are very polite and helpful. Thank you! my vehicle! All Boucher team members are very polite and helpful. Thank you! More
by ADOXIE60
Verified Customer
March 26, 2022
This car dearlership is a wonderful service place. They do take the time with your vehicle and inform you of upcoming service needed . The workers are nice and kind and willing to help you . They do take the time with your vehicle and inform you of upcoming service needed . The workers are nice and kind and willing to help you . More
by MARSHABALDWIN
Employees Worked With
Jeanie
March 25, 2022
I took my car to the Waukesha Boucher Hyundai Service Center for a factory recall issue in the early afternoon of March 17. According to the exit paperwork, "36394 performed canister campaign at this ti Center for a factory recall issue in the early afternoon of March 17. According to the exit paperwork, "36394 performed canister campaign at this time and found canister kit not required at this time and mileage." So, now what? Does this mean that I'll receive another recall notice or do I just ignore it? Additionally, my car was detailed as a courtesy due to a previous issue during my last service appointment in January. Because it was already Thursday afternoon, I was given a loaner vehicle. I received a phone call at 8:00 am Friday telling me that the employee responsible for detailing my car had called in sick. Mmmm. St. Patrick's Day was the day before. Just saying... I finally picked up my car late Monday morning March 21. When I got home, I discovered that a 16 inch piece of window weather stripping had been pulled completely loose from the back passenger side window. It was most certainly intact when I brought my car in. I did not bring my car back to the service center nor did I call. My husband secured the weather stripping. I've now had issues with the Boucher Hyundai Service Center the last two times I've taken my car in. More
by QUEENPRANCER
Employees Worked With
Alex Hanson - he was great! Kept me informed, very courteous
March 25, 2022
service was great ,good and friendly service reps, knew exactly what was needed. my wait time was not too long. and the wait room was clean, coffee was free. exactly what was needed. my wait time was not too long. and the wait room was clean, coffee was free. More
by ASNIEDZE
March 24, 2022
Excellent service as always, everyone acts, performs in the manner as I would expect from a quality business. First rate all the way. They explain everything as needed, and more. No unwanted pressure from the manner as I would expect from a quality business. First rate all the way. They explain everything as needed, and more. No unwanted pressure from the sales department. More
by gfyock54
Employees Worked With
March 23, 2022
I have leased and purchased a few cars from here. The Service dept is amazing! Alex went above and beyond, Jean is always great and Dan Doble is the bomb!!! Dan always makes sure that all my question The Service dept is amazing! Alex went above and beyond, Jean is always great and Dan Doble is the bomb!!! Dan always makes sure that all my questions are answered and all my vehicle needs are met. I always look forward to my oil changes. More
by MSDEBP
Employees Worked With
Dan Doble, Jean, Alex
March 22, 2022
The best customer service I’ve ever experienced in the automotive industry. These friends are too notch and have a customer for life. Keep doing great things!!! automotive industry. These friends are too notch and have a customer for life. Keep doing great things!!! More
by etorres79
Employees Worked With
Alexander Hanson
March 22, 2022
The first time I went to the service center I was getting an oil filter for my car and the sold me the wrong one. This last time I went in for an oil change. They ran out of oil for my car, I had to wait al an oil filter for my car and the sold me the wrong one. This last time I went in for an oil change. They ran out of oil for my car, I had to wait almost 2 hours for everything to get done. After waiting over an hour and a half to get my car back I had to go find someone to figure out what was going on and why it was taking so long. My keys were sitting on someones desk and I had to wait another 15 minutes for someone to come and help me so I could finally get my car back and leave. More
by SAVANNAHSORENSON
Employees Worked With
