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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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April 20, 2022

Went in for a front end alignment . The before and after print out still showed red areas after alignment. Was informed if I wanted everything green parts would have to be replaced , More

by JPF3006
Recommend Dealer
No
Employees Worked With
Jim Tessmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Genesis of Milwaukee responded

Hi- We would be happy to answer any questions you may have regarding your service visit or vehicle service warranty. Please feel free to reach out to us anytime at 262-522-1000. Take care.

April 19, 2022

Great service, keep in touch with me and let me know what was happening. Thanks More

by JERMZ678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 22, 2022 -

Genesis of Milwaukee responded

Thank you so much for the awesome review! Take care!

April 18, 2022

the Overall experience is fine, but Taking the appointment date is almost 1 month. cost is also a little bit higher More

by vak.aws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Genesis of Milwaukee responded

We appreciate your business, and we apologize for any delay in the appointment setting. Given the current market, we have been busier than average. Please let us know if there is ever anything else we can do for you.

Apr 22, 2022 -

vak.aws responded

Thanks

April 18, 2022

Courteous Friendly staff, quick service time, nice lounge waiting area with good wi-fi. Thanks More

by sandeep sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 22, 2022 -

Genesis of Milwaukee responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 18, 2022

We were promptly greeted, our service was confirmed, the tech helped us schedule additional service. She kept us informed throughout. More

by DEBSOHNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 22, 2022 -

Genesis of Milwaukee responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 15, 2022

Drop off was easy. I waited about 10 minutes for a ride from the shuttle. Car was repaired & washed for me when I returned. More

by LPASCOE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 22, 2022 -

Genesis of Milwaukee responded

Thank you so much for the great review! We appreciate your business.

April 15, 2022

Good location, friendly staff . Service was completed in a timely manner. I loved the popcorn in the waiting room. More

by PHESSIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Apr 22, 2022 -

Genesis of Milwaukee responded

Thank you so much for the awesome review! Take care!

April 14, 2022

I was kept informed of the process of my car repairs. Cost of my tires was less than was quoted. Thank You. More

by JDZABSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andy
Apr 15, 2022 -

Genesis of Milwaukee responded

We appreciate your business, and we hope to see you again in the future! Safe travels.

April 13, 2022

Great personnel to work with. Very clean waiting area. Fast and easy pick up and delivery More

by CJBLOOM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess
Apr 15, 2022 -

Genesis of Milwaukee responded

Thank you for the great review! We appreciate your business!

April 11, 2022

This is by far the worst experience of my entire car owning life, would never go here again More

by BKIZIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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