1,074 Reviews of Genesis of Milwaukee - Service Center
Great service when you bring your car there. Only complaint is that when you try to call service in the afternoon, a lot of times you have to call back 3-4-5 times to get anyone to actually pic Only complaint is that when you try to call service in the afternoon, a lot of times you have to call back 3-4-5 times to get anyone to actually pick up the phone. More
I used this dealership because of the service they did on a friends car. They found the problem and recommend additional service that needed to be done. a friends car. They found the problem and recommend additional service that needed to be done. More
I have come to this dealership for maintenance on my 2012 Genesis ever since I've purchased the car. I've had excellent work done on my vehicle and the service writers are a great crew to work with. Genesis ever since I've purchased the car. I've had excellent work done on my vehicle and the service writers are a great crew to work with. More
Had to take my car in to have work done under warranty. It took a week to get it back, and when I picked it up and went to drive it away, the dash was only partially assembled and it was full of scratches/ It took a week to get it back, and when I picked it up and went to drive it away, the dash was only partially assembled and it was full of scratches/gouges. When I pointed it out, the Service manager looked shocked that I would not be pleased with the way they just scratched up my dash. He said he'd have to talk to his manager to see what they can do. What I expect is a new dashboard. The car has to go back to have the work completed and had they not started the job I don't know that I would take my car back to this dealer for service. I will definitely be going to a different dealer for factory work going forward. More
what worked: fast service, competent, courteous. Not worked: specific cleaning requests not fulfilled. First service person uninterested in me as customer; second one was. Experience average service Not worked: specific cleaning requests not fulfilled. First service person uninterested in me as customer; second one was. Experience average service--ordinary service. Nothing special. Matts had mud. Requested these cleaned, and a sticker that looks like an x removed form the driver glass. although the car mat was swept , the mud remained. Request was not heard and fulfilled. Service is OK. More
I was there to have service done on my 2013 Hyundai Sonata and the service was quick and was able to get me done faster than I had anticipated. Sonata and the service was quick and was able to get me done faster than I had anticipated. More
Always very friendly and helpful! They can always answer my questions. I enjoy coming there! They can always answer my questions. I enjoy coming there! More