Genesis of Milwaukee - Service Center

Great service My advisor Edward Phelps was very friendly and answered all my questions. The service i had done also was pretty quick so everything went very smooth! My advisor Edward Phelps was very friendly and answered all my questions. The service i had done also was pretty quick so everything went very smooth! More

Good service Fast and good service. Thanks for Dan to take care of my car. And also advice that in need to repair two things the next time. Fast and good service. Thanks for Dan to take care of my car. And also advice that in need to repair two things the next time. More

Like No Other Always have had a good experience. It’s refreshing to receive such good customer service. Always needed shuttle, Keith is always pleasant and on time. Always have had a good experience. It’s refreshing to receive such good customer service. Always needed shuttle, Keith is always pleasant and on time. John recalled previous appointment and Randy very accommodating as well. Cookies in the car topped it off. More

Fast and courteous service The service department took care of me during a product improvement campaign. They didn't suggest any unnecessary repairs and didn't charge me anythin The service department took care of me during a product improvement campaign. They didn't suggest any unnecessary repairs and didn't charge me anything extra. Picked up and dropped me off at work which made everything effortless. More

New Tires I had new tires placed on my Tucson. The service manager said he would call if the wheels needed alignment. Unfortunately, I cannot answer my cell p I had new tires placed on my Tucson. The service manager said he would call if the wheels needed alignment. Unfortunately, I cannot answer my cell phone during the day. The service manager, Randy, did call and leave a message. My husband, who had off that day, called to tell the service department we would like the alignment. My husband left a voice mail with Randy. Then I received 2 more messages late afternoon asking if we wanted the wheels aligned. My husband called again and talked with a new service technician. Basically, they quickly aligned the wheels. Although we had to wait for an hour before picking the car up. Please check voice mail messages. Although there was a lack of communication, we are happy so far with the tires. More

Repair on Warranteed Tire Drove immediately to dealership.after road trash punctured front tire. No.charge to repair tire which was purchased here 3 years ago. Glad to.have a w Drove immediately to dealership.after road trash punctured front tire. No.charge to repair tire which was purchased here 3 years ago. Glad to.have a warranty. More

Great Service I needed to get my car in same day and they were able to find a spot for me. I also appreciate the communication regarding service recommendations and I needed to get my car in same day and they were able to find a spot for me. I also appreciate the communication regarding service recommendations and the shuttle back to work. More

Oil Change Went for my monthly oil change and got the job done. My only issue is constantly saying the filters have to be change when I just got them changed. Went for my monthly oil change and got the job done. My only issue is constantly saying the filters have to be change when I just got them changed. More

More than expected Went in just to have my car checked due to factory recall concern & the team did a full inspection, replaced my wipers, put air in my tires & washed m Went in just to have my car checked due to factory recall concern & the team did a full inspection, replaced my wipers, put air in my tires & washed my car. Impeccable service. Every team member was professional & helpful. Thank you. More

Never a problem Since our first interaction with this dealer in obtaining our lease, the service has been nothing short of great. We’ve also never had an issue surrou Since our first interaction with this dealer in obtaining our lease, the service has been nothing short of great. We’ve also never had an issue surrounding any service we’ve taken our vehicle in for More