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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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December 25, 2019

Oil Change In and out oil change. Service team made sure everything was right on schedule. Dealership has a comfortable waiting area and nice shuttle service a More

by JON.KOENIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Dec 26, 2019 -

Genesis of Milwaukee responded

Jon - thank you for taking the time to write this review!

December 23, 2019

Recall Service visit All was very professional and timely at Boucher Genesis of Waukesha. I would not hesitate to return here for service in the future on my Sonata. More

by ssram55222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris
Dec 26, 2019 -

Genesis of Milwaukee responded

Thank you for the review!

December 20, 2019

Professional and Friendly From the time I called to make the appointment to picking up the car after service, there was a team effort to get my car serviced and me back on the More

by SKOVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy and Dan
Dec 20, 2019 -

Genesis of Milwaukee responded

We are so glad we were able to provide you with a great service experience! We hope to see you again.

December 20, 2019

Service was booked solid, but they found time for me! The service team at Boucher Hyundai of Waukesha believes Customer Service is a priority. I called to get an overdue oil change and tire rotation sche More

by DanC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nobles
Dec 20, 2019 -

Genesis of Milwaukee responded

Thank you for your positive feedback, Dan!

December 20, 2019

Customer since 2012 Service overall just isn’t up to par. That combined with the bold card that claims to give a 10. Wait area needs major refresh More

by DLWALTERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many
Dec 23, 2019 -

Genesis of Milwaukee responded

Thank you for your feedback. Please don't hesitate to contact us at 262-522-1000 if you need anything moving forward.

December 19, 2019

Oil and Tire Rotation I went to get my oil change and tire rotation and was very satisfied with the service and timely manner that took place and will continue going for fu More

by Etposer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeans sommers
Dec 19, 2019 -

Genesis of Milwaukee responded

We are so glad that we were able to perform service to your vehicle in a timely manner. We look forward to providing you with amazing service at Boucher!

December 19, 2019

Rear Wheel Noise Repair and Overall Maintenance Service Visi Great experience! The staff was very courteous and prompt with communication and the service provided. This was my first service repair on my Equus a More

by PeterG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 19, 2019 -

Genesis of Milwaukee responded

Thanks so much, Peter! It's great to hear we were able to provide you service that made you drive home happy!

December 19, 2019

Good service done in a timely manner. Prices are good. The works special is a good deal. Friendly staff and explained everything afterwards. No complaints. More

by HRJ218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Dec 19, 2019 -

Genesis of Milwaukee responded

Thanks for the review!

December 18, 2019

Great customer service! Always made to feel that my car’s service to important to them. They appear to want to provide an excellent customer experience and they do. Thank you More

by JMACKESSY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think we worked with Robert Maas.
Dec 19, 2019 -

Genesis of Milwaukee responded

Thank you for this very kind review!

December 17, 2019

Service Experience Randy M. communicates well and is very responsive to the customer. When the recall work was going to take longer than expected, he promptly reached o More

by kmackay0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Molitz
Dec 17, 2019 -

Genesis of Milwaukee responded

Thank you for sharing about our positive experience at our dealership!

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