Back

Genesis of Milwaukee - Service Center

Waukesha, WI

not yet
rated
1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

Sort by
January 13, 2020

Acceleration hesitation with 2016 Tucson. The service department of the dealership, particularly the service person we worked with, Chris, was responsive. I am not certain that the issue has More

by JVOELKEL29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Jan 13, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention! Please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss this further so that we can resolve the issue. We hope to hear from you soon!

January 08, 2020

Taken care of! I feel confident taking my car into this service center because they know me and give me fair service. they know my care well and I feel well cared fo More

by QUINNW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Dan
Jan 09, 2020 -

Genesis of Milwaukee responded

Quinn, We are so thrilled you feel comfortable at our dealership! Thank you for sharing!

January 08, 2020

The service department is excellent. Dan and Edward kept me informed and got the work done on time. They got my car in for an emergency fix of a bad tire. More

by scastello
Recommend Dealer
Yes
Employees Worked With
Dan and Edward
Jan 09, 2020 -

Genesis of Milwaukee responded

Thank you for sharing! It is great to hear Dan and Edward kept you informed throughout the process!

January 08, 2020

I was well taken care of and had all my questions answered in a professional and personable manner. The service was completed earlier than expected also. More

by Cate X
Recommend Dealer
Yes
Employees Worked With
I think it was Edward, super nice guy and really helpful
Jan 09, 2020 -

Genesis of Milwaukee responded

Cate, We are so thrilled to hear you were taken care of throughout your whole service visit! We hope to see you again in the future!

January 08, 2020

Oil change We had to do a drop off, since there was no option to wait. This was inconvenient, but we had a free oil change coupon. More

by RANDYCERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 09, 2020 -

Genesis of Milwaukee responded

We really appreciate your feedback, Randy.

January 08, 2020

Alicia is excellent! They are very upfront & honest, which is very refreshing. I will continue to drive more than 25 miles to have my Hyundai serviced at Boucher. More

by ERVANY23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Jan 09, 2020 -

Genesis of Milwaukee responded

We ride with you every mile! Thanks for the review!

January 08, 2020

Jean was very helpful. She gave us clear and concise replies to our inquiries. She also timely updates about our car serivice. Car service was also excellent. We noticed much more smoothness in our driv More

by LIZAANNAANTONY
Recommend Dealer
Yes
Employees Worked With
Jean sommers
Jan 09, 2020 -

Genesis of Milwaukee responded

We look forward to continuing to provide you with amazing service here at Boucher!

January 08, 2020

Excellent and prompt I was helped immediately. I was offered and took a free car wash. I had a coupon for a free oil change and was treated like a paying customer. Service More

by ROSEMARYMKEHOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember. She was great.
Jan 09, 2020 -

Genesis of Milwaukee responded

We are so happy to hear you appreciate the service Boucher prides itself on! Please let us know if there's anything else we can help you with, or if you're ever in need of vehicle service. Take care!

January 08, 2020

Friendly and prompt Staff was friendly, answered every question I had in detail and explained about the ongoing promotions, washed the car for free. Would recommend the d More

by bharath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Jan 09, 2020 -

Genesis of Milwaukee responded

We appreciate the recommendation!

January 01, 2020

Oil change Got in and out in the time Alicia said I would. Nothing was unexpected everything was explained prior to my vehicle getting serviced. Awesome work. More

by Michael Rill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Jan 02, 2020 -

Genesis of Milwaukee responded

Michael, we appreciate the 5-star review! We are thrilled to hear Alicia was able to keep you informed on everything that was being serviced with your vehicle.

...
103
...