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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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January 21, 2020

Sonata 2018 Handled promptly, did what was asked and was on my way in a little over an hr. Appointment made on line, received 3 text reminders but when I got ther More

by lebehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Jan 24, 2020 -

Genesis of Milwaukee responded

It is great to know your online service scheduling was easy and efficient. We are glad we could keep you informed about the timeline of your appointment and the status of your vehicle. Thanks for sharing!

January 20, 2020

The service associate was friendly and helped me out with everything I needed to make my visit a great experience. I was out of there in like half hour, like a pit crew worked on my car. Thanks. More

by MMUELLER0259
Recommend Dealer
Yes
Employees Worked With
Alicia.
Jan 20, 2020 -

Genesis of Milwaukee responded

It was our pleasure!

January 20, 2020

great service and very friendly employee's I have never had any problems with anyone at Hyundai, everyone is very helpful and my experience with them has been nothing but wonderful. Thanks More

by HNITZSCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward
Jan 24, 2020 -

Genesis of Milwaukee responded

We are glad you appreciate the service Boucher prides itself on!

January 20, 2020

75k service Overall, the experience with Boucher Service was excellent. Scheduled the appointment online and arrived at my designated time and Randy Malik (sp.) More

by CHRISINWI77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malik
Jan 24, 2020 -

Genesis of Milwaukee responded

We really appreciate this review, Chris! We are thrilled we are able to provide quality service at a reasonable price! Please let us know if there is anything else you need to keep your Sonata running in tip-top shape!

January 19, 2020

Dealership was great at my service valet appointment and made a last minute change to the pick-up and delivery location. My vehicle was returned to me cleaned and vacuumed and Dennis couldn’t have been nice More

by RYANGROSENTHAL
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 20, 2020 -

Genesis of Milwaukee responded

Ryan - thank you for sharing your positive experience with us! We hope to see you again soon.

January 17, 2020

Great Staff! Jean is the one who always helps me and is a pleasure to work with! She explains everything thoroughly, checks my history on service and provides any More

by AMATUSIK139
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 20, 2020 -

Genesis of Milwaukee responded

Thanks for sharing!

January 16, 2020

I was greeted right away! Service provided checked on previous services to see that I was due for tire rotation and offered some other things that may have interest me in making my car run better. All in More

by RENITAMURRAY
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 20, 2020 -

Genesis of Milwaukee responded

It is a pleasure reading your kind words! Our service team does everything they can to provide the best possible service to each customer! We look forward to your next visit!

January 15, 2020

Service Enjoyed the friendly service dept. - clean facility - and prompt service work done to vehicle. Would recommend to all my friends and family whom own a More

by PIERSONPEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Alicia Gunter
Jan 16, 2020 -

Genesis of Milwaukee responded

Thanks for the recommendation!

January 15, 2020

Customer service is nonexistent. Didn’t even address us when we came just looked up and said nothing until we mentioned that we were here for service and had an appointment. Never called back to update us More

by Tom Hilgers
Recommend Dealer
No
Employees Worked With
Chris
Jan 20, 2020 -

Genesis of Milwaukee responded

Tom, we are very disappointed about the situation you have described. Please contact our Service Manager, John Diez, at 262-522-1000 at your earliest convenience so we can discuss this situation and go the extra mile to make things right. We hope to hear from you soon.

January 13, 2020

This dealership was wonderful. Dawn worked very patiently and diligently with me to find a new lease, and even stayed late. The people that work here are incredibly kind. There was only a minor mix up with m More

by MCCANN.CASSIDY
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
Jan 13, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us, Cassidy!

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