1,074 Reviews of Genesis of Milwaukee - Service Center
Jean Sommers: Excellent Service and communication My service adviser Jean Sommers was very knowledgeable, explaining the length of my oil change and tire rotation appointment and offered a product to My service adviser Jean Sommers was very knowledgeable, explaining the length of my oil change and tire rotation appointment and offered a product to put into the gas tank to clean out the engine which was $13 and very affordable. I appreciated that! More
Great customer service, polite, respectful, informative and provided clear options. Car cleaned and thank you letter with cookies left on seat upon departure. Service agent jean sommers a pleasure to wor and provided clear options. Car cleaned and thank you letter with cookies left on seat upon departure. Service agent jean sommers a pleasure to work with. Need more like her. More
Quick and right on time Have had good experiences so far :) Bought my car there and been in for service twice now. Both times were very good. They even washed it for me. Have had good experiences so far :) Bought my car there and been in for service twice now. Both times were very good. They even washed it for me. More
Service Prompt, friendly and efficient. Alicia was very professional, but also patient, smiled and communicated accurately and directly. The waiting time was Prompt, friendly and efficient. Alicia was very professional, but also patient, smiled and communicated accurately and directly. The waiting time was appropriate to the task required. All staff are interacted with were friendly, polite and professional. I found the whole experience to be very positive. More
Randy Malitz & Alicia Gunter, service that is Impressive! Randy Malitz, Alicia Gunter and the entire service department continue to demonstrate superior service. A 7:30 am "while you wait" appointment is han Randy Malitz, Alicia Gunter and the entire service department continue to demonstrate superior service. A 7:30 am "while you wait" appointment is handled at exactly 7:30 am. What is promised, is what is delivered. More
Staff at Boucher always friendly & prompt. Waiting area is comfortable & well stocked. They always seem to be able to get you in and out quickly, including car wash :) is comfortable & well stocked. They always seem to be able to get you in and out quickly, including car wash :) More
They took care of all my vehicles needs in a timely matter and were very friendly, everything went well from beginning to the very end matter and were very friendly, everything went well from beginning to the very end More
Friendly, great service. This is such a stress free environment. The employees are both friendly and competent. They always go the extra mile to be sure your experience is a p This is such a stress free environment. The employees are both friendly and competent. They always go the extra mile to be sure your experience is a positive one. More
Great customer service. The service writer was very friendly and courteous. She had all the information needed as soon as I pulled in and she had the car finished, washed and The service writer was very friendly and courteous. She had all the information needed as soon as I pulled in and she had the car finished, washed and ready in a timely manner. More
Each time I have been to this dealership, everyone is so friendly and extremely helpful. They take time to answer any questions. Love that they leave cookies on the seat after service. friendly and extremely helpful. They take time to answer any questions. Love that they leave cookies on the seat after service. More