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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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February 13, 2020

Jean Sommers: Excellent Service and communication My service adviser Jean Sommers was very knowledgeable, explaining the length of my oil change and tire rotation appointment and offered a product to More

by SANDY35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Feb 17, 2020 -

Genesis of Milwaukee responded

We are glad Jean was able to take care of all your vehicle needs, Sandy!

February 13, 2020

Great customer service, polite, respectful, informative and provided clear options. Car cleaned and thank you letter with cookies left on seat upon departure. Service agent jean sommers a pleasure to wor More

by STEVE.GEDMAN
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Feb 17, 2020 -

Genesis of Milwaukee responded

Steve - we are thrilled Jean was able to be transparent and informative throughout your whole service visit with us!

February 12, 2020

Quick and right on time Have had good experiences so far :) Bought my car there and been in for service twice now. Both times were very good. They even washed it for me. More

by GALTENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember her name. Young lady with long hair.
Feb 17, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

February 07, 2020

Service Prompt, friendly and efficient. Alicia was very professional, but also patient, smiled and communicated accurately and directly. The waiting time was More

by RUSSKINKADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Feb 11, 2020 -

Genesis of Milwaukee responded

Thank you for taking the time to write this review, Russ!

February 06, 2020

Randy Malitz & Alicia Gunter, service that is Impressive! Randy Malitz, Alicia Gunter and the entire service department continue to demonstrate superior service. A 7:30 am "while you wait" appointment is han More

by JOHNS@Warshafsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malitz, Alicia Gunter
Feb 06, 2020 -

Genesis of Milwaukee responded

We are so happy we are able to provide you with quality service in a timely manner! We look forward to your next visit!

February 06, 2020

Staff at Boucher always friendly & prompt. Waiting area is comfortable & well stocked. They always seem to be able to get you in and out quickly, including car wash :) More

by Cjester
Recommend Dealer
Yes
Employees Worked With
Alicia
Feb 10, 2020 -

Genesis of Milwaukee responded

We are so happy we are able to take care of you here at Boucher!

February 04, 2020

They took care of all my vehicles needs in a timely matter and were very friendly, everything went well from beginning to the very end More

by colombianfabio
Recommend Dealer
Yes
Employees Worked With
John Diez, Mike Radmer,Dan Doble, Randy Malitz
Feb 04, 2020 -

Genesis of Milwaukee responded

We are glad we were able to provide you with quality service!

February 03, 2020

Friendly, great service. This is such a stress free environment. The employees are both friendly and competent. They always go the extra mile to be sure your experience is a p More

by MARYJO.KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Phelps
Feb 04, 2020 -

Genesis of Milwaukee responded

We appreciate all your kind words, Mary Jo!

January 31, 2020

Great customer service. The service writer was very friendly and courteous. She had all the information needed as soon as I pulled in and she had the car finished, washed and More

by riversbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 31, 2020 -

Genesis of Milwaukee responded

We are glad you had a smooth and pleasant service experience with us!

January 28, 2020

Each time I have been to this dealership, everyone is so friendly and extremely helpful. They take time to answer any questions. Love that they leave cookies on the seat after service. More

by djmelmom
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 29, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

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