Back

Genesis of Milwaukee

Waukesha, WI

4.6
1,634 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Contact Dealership

1583 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 1,634 reviews

January 20, 2020

75k service Overall, the experience with Boucher Service was excellent. Scheduled the appointment online and arrived at my designated time and Randy Malik (sp.) More

by CHRISINWI77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malik
Jan 24, 2020 -

Genesis of Milwaukee responded

We really appreciate this review, Chris! We are thrilled we are able to provide quality service at a reasonable price! Please let us know if there is anything else you need to keep your Sonata running in tip-top shape!

January 19, 2020

Dealership was great at my service valet appointment and made a last minute change to the pick-up and delivery location. My vehicle was returned to me cleaned and vacuumed and Dennis couldn’t have been nice More

by RYANGROSENTHAL
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 20, 2020 -

Genesis of Milwaukee responded

Ryan - thank you for sharing your positive experience with us! We hope to see you again soon.

January 17, 2020

Great Staff! Jean is the one who always helps me and is a pleasure to work with! She explains everything thoroughly, checks my history on service and provides any More

by AMATUSIK139
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 20, 2020 -

Genesis of Milwaukee responded

Thanks for sharing!

January 16, 2020

I was greeted right away! Service provided checked on previous services to see that I was due for tire rotation and offered some other things that may have interest me in making my car run better. All in More

by RENITAMURRAY
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 20, 2020 -

Genesis of Milwaukee responded

It is a pleasure reading your kind words! Our service team does everything they can to provide the best possible service to each customer! We look forward to your next visit!

January 15, 2020

Service Enjoyed the friendly service dept. - clean facility - and prompt service work done to vehicle. Would recommend to all my friends and family whom own a More

by PIERSONPEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Alicia Gunter
Jan 16, 2020 -

Genesis of Milwaukee responded

Thanks for the recommendation!

January 15, 2020

Customer service is nonexistent. Didn’t even address us when we came just looked up and said nothing until we mentioned that we were here for service and had an appointment. Never called back to update us More

by Tom Hilgers
Recommend Dealer
No
Employees Worked With
Chris
Jan 20, 2020 -

Genesis of Milwaukee responded

Tom, we are very disappointed about the situation you have described. Please contact our Service Manager, John Diez, at 262-522-1000 at your earliest convenience so we can discuss this situation and go the extra mile to make things right. We hope to hear from you soon.

January 13, 2020

My experience there with my salesperson, Fawn was nothing short of spectacular. She made sure to help me every step of the way and even after I purchased my car and had some questions about features, she was More

by razordoll
Recommend Dealer
Yes
Employees Worked With
Fawn
Jan 13, 2020 -

Genesis of Milwaukee responded

We are glad Fawn was able to take care of all your needs throughout your purchasing process!

January 13, 2020

This dealership was wonderful. Dawn worked very patiently and diligently with me to find a new lease, and even stayed late. The people that work here are incredibly kind. There was only a minor mix up with m More

by MCCANN.CASSIDY
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney
Jan 13, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us, Cassidy!

January 13, 2020

Acceleration hesitation with 2016 Tucson. The service department of the dealership, particularly the service person we worked with, Chris, was responsive. I am not certain that the issue has More

by JVOELKEL29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Jan 13, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention! Please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss this further so that we can resolve the issue. We hope to hear from you soon!

January 08, 2020

The service department is excellent. Dan and Edward kept me informed and got the work done on time. They got my car in for an emergency fix of a bad tire. More

by scastello
Recommend Dealer
Yes
Employees Worked With
Dan and Edward
Jan 09, 2020 -

Genesis of Milwaukee responded

Thank you for sharing! It is great to hear Dan and Edward kept you informed throughout the process!

...
156
...