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Genesis of Milwaukee
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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OIL CHANGE I was in & out within the hour. Courtesy service. Reviewed the normal checklist of items and recommended a new battery. Had that installed during s I was in & out within the hour. Courtesy service. Reviewed the normal checklist of items and recommended a new battery. Had that installed during same visit. Very satisfied! Also had a issue corrected from my previous visit. Very happy about the results, thanks to Dan. More
Palisade Oil Chanage and Windage correction Oil change went great but had to keep car overnite to wait for part to correct windage problem on front passenger side. Got their about 10am and wasn' Oil change went great but had to keep car overnite to wait for part to correct windage problem on front passenger side. Got their about 10am and wasn't installed yet so had to wait again for phone call when it was finished a couple hours later. More
Getting the apt was a pain- left a vm and I had to call back twice to finally schedule my oil & filter. They are extremely busy so you need to schedule an apt in advance —a month out! The overall apt once back twice to finally schedule my oil & filter. They are extremely busy so you need to schedule an apt in advance —a month out! The overall apt once I was there went smoothly, about an hour wait and customer service was good. More
As ALWAYS, your service was superb! Ed was very helpful. He greeted me with a smile, was very helpful and explained how I could use coupons to get the best savings. My experience with Boucher has been He greeted me with a smile, was very helpful and explained how I could use coupons to get the best savings. My experience with Boucher has been top notch, from buying three cars from Chris Baker to all the service people I have dealt with down through the years. More
Great customer service I took my car in for the "Works" package. The service rep who checked me in mentioned it would be about 1 1/2 hours for completion. My car was ready I took my car in for the "Works" package. The service rep who checked me in mentioned it would be about 1 1/2 hours for completion. My car was ready within that timeframe. The waiting room is well stocked with drinks and treats, such as granola bars, fruit and popcorn. I will definitely return. More
Difficulty scheduling service, lack of knowledge Extreme difficulty scheduling service. Phone line busy/not answered and unable to reach via BlueLiink. Imagine that! BlueLink could not reach servi Extreme difficulty scheduling service. Phone line busy/not answered and unable to reach via BlueLiink. Imagine that! BlueLink could not reach service department! In service department I was asked to electronically sign forms that I was unable to review. It was not until the paper version was presented to me at time of payment was I able to determine that the licence plate on my car was incorrectly noted. Neither sales or service staff could answer my question regarding down hill descent option on my Hyundai. Neither staff member offered to find the information I requested. Lack of offer to find the information was more disappointing than lack of knowledge." The free car wash is a joke. The wheels were not cleaned and "highway bug kill" remained on the front of the car. Upper management needs to be more aware of these issues. More
We've purchased 3 vehicles from Boucher Hyundai. All of our service is done here. Our 2010 Elantra is still going strong at almost 300k miles. Dan does an outstanding job! our service is done here. Our 2010 Elantra is still going strong at almost 300k miles. Dan does an outstanding job! More
Sonata 2018 Handled promptly, did what was asked and was on my way in a little over an hr. Appointment made on line, received 3 text reminders but when I got ther Handled promptly, did what was asked and was on my way in a little over an hr. Appointment made on line, received 3 text reminders but when I got there, they couldn't find my reservation. No problem they said and handled it with ease. More
The service associate was friendly and helped me out with everything I needed to make my visit a great experience. I was out of there in like half hour, like a pit crew worked on my car. Thanks. everything I needed to make my visit a great experience. I was out of there in like half hour, like a pit crew worked on my car. Thanks. More
great service and very friendly employee's I have never had any problems with anyone at Hyundai, everyone is very helpful and my experience with them has been nothing but wonderful. Thanks I have never had any problems with anyone at Hyundai, everyone is very helpful and my experience with them has been nothing but wonderful. Thanks More