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Genesis of Merrillville

Merrillville, IN

4.8
61 Reviews
Genesis of Merrillville is Northwest Indiana’s premier destination for luxury automotive excellence. Located in Merrillville, IN, and proudly serving nearby communities including Highland, Schererville, Saint John, Crown Point, and Valparaiso, the dealership offers a refined experience centered around the award-winning Genesis lineup—featuring the G70, G80, and G90 sedans. Built on a foundation of innovation and customer-first service, Genesis of Merrillville delivers a personalized and pressure-free buying journey. Whether you're exploring the Genesis brand for the first time or returning for service, the dealership treats every guest like family. Their Genesis Concierge program, streamlined financing options, and commitment to transparency ensure that every customer feels confident and cared for. Beyond sales, Genesis of Merrillville provides top-tier maintenance and repair through its Genesis Certified service technicians, dedicated to preserving the performance and longevity of your vehicle. With complimentary services like Genesis Service Valet and Connected Services, the dealership redefines what it means to own a luxury car. Visit Genesis of Merrillville at 1000 81st Ave Suite 100, Merrillville, IN 46410, and experience the future of luxury driving.
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1000 81st Ave Suite 100

Merrillville, IN

46410

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Showing 61 reviews

June 21, 2025

David Cox was very pleasant to work with and took the time to explain everything. I would highly recommend him to anyone looking to purchase a Genesis. More

by robert.vignolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Genesis of Merrillville responded

Thank you for your kind words and recommendation! We're so glad to hear that David Cox made your experience a positive one and took the time to walk you through every step of the process. Providing knowledgeable, attentive service is exactly what we strive for, and it’s great to know David delivered on that. We truly appreciate your support and hope you enjoy every moment with your new Genesis!

June 20, 2025

Dave was great to work with and I never felt pressured. I know the deal we made was fair and I am very happy about my purchase. More

by Caseymcclusky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Genesis of Merrillville responded

Thank you for the great review! We're glad to hear Dave made the process easy and pressure-free. Enjoy your new vehicle, and thanks for choosing Genesis of Merrillville!

June 19, 2025

Justin and Adam was very professional , courteous, straight forward , very helpful and caring. They took great care of me . More

by keithcunningham58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Genesis of Merrillville responded

Thank you for the kind words! We're glad Justin and Adam provided professional, courteous, and caring service. We appreciate you choosing Genesis of Merrillville and look forward to seeing you again!

June 15, 2025

Justin and Adam are the true heroes here! From start to finish! From the moment we started the conversation of buying to walking out the door. This was one of our best experiences buying a ca More

by Maggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words! We're thrilled to hear that Justin and Adam made your experience enjoyable and stress-free from start to finish. We pride ourselves on providing a no-pressure, customer-first approach, and it’s great to know that it resonated with you. We look forward to welcoming you back as returning customers – we’re here whenever you need us!

June 11, 2025

Thanks Genesis Merrillville Team - you guys are great and you made the lease process very smooth and comfortable! More

by Thomas Vieten
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Genesis of Merrillville responded

Thank you so much for the kind words! We're glad to hear the Genesis of Merrillville team made your lease experience smooth and comfortable. We appreciate your support and look forward to helping you again in the future!

June 09, 2025

Big shoutout to Justin for the amazing customer service! Made the whole process so smooth and easy. Super knowledgeable too! More

by bankscharvell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaci Rupcich
Jun 09, 2025 -

Genesis of Merrillville responded

Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin made your experience smooth and stress-free. Providing exceptional service and expertise is what we strive for, and we’re glad it showed. Enjoy the drive, and don’t hesitate to reach out if there’s anything more we can do for you!

June 04, 2025

Justin was terrific -- the right amount of helpful and let us have plenty of time. Informative and has had strong follow up since we bought the car. It was a 4+hour drive for us round trip and worth every More

by sbode68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Genesis of Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 02, 2025

Dave Cox was terrific! ! 6Stars!! He was thorough, patient and thoughtful. He was a good listener. Adam and Jaki were great as well. Genesis should be proud of their team in More

by ed.munin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaci Rupcich
Jun 03, 2025 -

Genesis of Merrillville responded

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We're thrilled to hear that Dave, Adam, and Jaki made such a strong impression—your background in sales makes your feedback especially meaningful. We’re honored to have earned your trust and business, and proud to know you now own not just one, but three GV70s! Your continued support means the world to us. Thank you again for recommending Genesis of Merrillville—we look forward to serving you and your family for years to come!

June 02, 2025

Outstanding Experience with Dave and the Genesis of Merrillville Team! Dave and the entire staff at Genesis of Merrillville were absolutely outstanding! From start to finish, they made our out-of-stat More

by taleshawallace1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Kerosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaci Rupcich
Jun 03, 2025 -

Genesis of Merrillville responded

Thank you so much for the wonderful review! We’re honored you chose Genesis of Merrillville for such an important purchase—especially from out of state—and thrilled to hear that Dave and the team made the process smooth and stress-free for you. We know buying a vehicle from a distance can come with added uncertainty, so it means a lot to know you felt supported and confident every step of the way. Your kind words about the professionalism and care you received truly motivate us to continue delivering exceptional service. Enjoy every mile in your new Genesis, and please don’t hesitate to reach out if we can assist you in the future. Welcome to the Genesis of Merrillville family!

May 30, 2025

Dave went above and beyond in every way. We walked in the door and he greeted us with a smile. He was very knowledgeable and SO easy to talk with. He made the car buying experience great. O More

by SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaci Rupcich
Jun 03, 2025 -

Genesis of Merrillville responded

Thank you for taking the time to share your experience—it means so much to us! We’re thrilled to hear that Dave was able to turn things around and make this car-buying experience such a positive one, especially after a previous one that wasn’t. Dave’s dedication to going above and beyond, from the warm welcome to personally delivering your vehicle and walking you through every detail, truly reflects the level of service we strive to provide every guest at Genesis of Merrillville. Your recommendation is the highest compliment we could receive. We’re so glad you're loving your new Genesis, and we’re here for you anytime down the road.

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