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Genesis of Merrillville

Merrillville, IN

5.0
26 Reviews
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1000 81st Ave Suite 100

Merrillville, IN

46410

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Showing 26 reviews

June 09, 2025

Big shoutout to Justin for the amazing customer service! Made the whole process so smooth and easy. Super knowledgeable too! More

by bankscharvell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Genesis of Merrillville responded

Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin made your experience smooth and stress-free. Providing exceptional service and expertise is what we strive for, and we’re glad it showed. Enjoy the drive, and don’t hesitate to reach out if there’s anything more we can do for you!

June 04, 2025

Justin was terrific -- the right amount of helpful and let us have plenty of time. Informative and has had strong follow up since we bought the car. It was a 4+hour drive for us round trip and worth every More

by sbode68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Genesis of Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 02, 2025

Dave Cox was terrific! ! 6Stars!! He was thorough, patient and thoughtful. He was a good listener. Adam and Jaki were great as well. Genesis should be proud of their team in More

by ed.munin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Genesis of Merrillville responded

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We're thrilled to hear that Dave, Adam, and Jaki made such a strong impression—your background in sales makes your feedback especially meaningful. We’re honored to have earned your trust and business, and proud to know you now own not just one, but three GV70s! Your continued support means the world to us. Thank you again for recommending Genesis of Merrillville—we look forward to serving you and your family for years to come!

June 02, 2025

Outstanding Experience with Dave and the Genesis of Merrillville Team! Dave and the entire staff at Genesis of Merrillville were absolutely outstanding! From start to finish, they made our out-of-stat More

by taleshawallace1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Kerosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Genesis of Merrillville responded

Thank you so much for the wonderful review! We’re honored you chose Genesis of Merrillville for such an important purchase—especially from out of state—and thrilled to hear that Dave and the team made the process smooth and stress-free for you. We know buying a vehicle from a distance can come with added uncertainty, so it means a lot to know you felt supported and confident every step of the way. Your kind words about the professionalism and care you received truly motivate us to continue delivering exceptional service. Enjoy every mile in your new Genesis, and please don’t hesitate to reach out if we can assist you in the future. Welcome to the Genesis of Merrillville family!

May 30, 2025

Dave went above and beyond in every way. We walked in the door and he greeted us with a smile. He was very knowledgeable and SO easy to talk with. He made the car buying experience great. O More

by SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Genesis of Merrillville responded

Thank you for taking the time to share your experience—it means so much to us! We’re thrilled to hear that Dave was able to turn things around and make this car-buying experience such a positive one, especially after a previous one that wasn’t. Dave’s dedication to going above and beyond, from the warm welcome to personally delivering your vehicle and walking you through every detail, truly reflects the level of service we strive to provide every guest at Genesis of Merrillville. Your recommendation is the highest compliment we could receive. We’re so glad you're loving your new Genesis, and we’re here for you anytime down the road.

May 25, 2025

Dave was amazing! ! I’d recommend Genesis of Merrillville for an awesome car buying experience. More

by Mrs. Neely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words! We're thrilled to hear that Dave provided you with an exceptional experience. At Genesis of Merrillville, we strive to make every step of the car buying process seamless and enjoyable. Your recommendation means the world to us, and we look forward to serving you again in the future!

May 24, 2025

Dave and the staff at Genesis of Merrillville were awesome to work with. They communicated professionally and took care of all of my needs and requests. I love all of the services and amenities Genesi More

by robin_nicole629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Genesis of Merrillville responded

Thank you for the wonderful review! We're so glad to hear that Dave and the entire team at Genesis of Merrillville made your experience smooth and enjoyable. Providing top-tier service and amenities is what we strive for, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to welcoming you back when you're ready for your next upgrade!

May 23, 2025

Dave and the Genesis of Merrillville team were pleasant and great to work with. They were able to accommodate my and my family's busy schedule to make this purchase possible. More

by gsammartino
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Genesis of Merrillville responded

Thank you for your kind words! We're glad Dave and the Genesis of Merrillville team made your experience a great one and could accommodate your family's schedule. Enjoy your new vehicle, and feel free to reach out if you need anything!

May 21, 2025

Dealership is nice as is everyone who I encountered while here! Can’t wait to see the new dealership once it’s open, I’m sure it will be just as beautiful as my new GV80! I can’t say enough good things abo More

by hansene11589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear how much you love your new GV80 — it’s an exceptional vehicle, and you certainly deserve the best. Dave and Adam will be so happy to hear your feedback; they truly take pride in providing a seamless and enjoyable experience for every guest. We're equally excited for you to see our new dealership once it's open — it's designed to match the luxury and excellence of the Genesis brand. Welcome to the Genesis family, and thank you again for choosing us!

May 20, 2025

Dave was a delight to work with! Not overly sales- y just extremely helpful. The manager Adam was awesome also. Dave spent 2 hours explaining the G90 to me. Very professional and I w More

by wanderingfarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Genesis of Merrillville responded

John, thank you for your thoughtful review! We’re so glad to hear that your experience with Dave and Adam stood out. At our dealership, we believe in a no-pressure, highly informative approach — and it sounds like Dave delivered exactly that. Spending the time to ensure you felt confident and excited about the G90 is what we strive for. Your recommendation means a lot to us, and we’re grateful you chose to visit. Welcome to the Genesis experience!

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