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Genesis of Littleton
Littleton, CO
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Great experience. Kyle and Steven were great. to work.with and found us the G80 we wanted. Everyone at Genesis of Littleton were. great to work with on this purchas Kyle and Steven were great. to work.with and found us the G80 we wanted. Everyone at Genesis of Littleton were. great to work with on this purchase. More
Very informative and no pressure to buy. Wonderful experience. Very personable. We walked away very happy and satisfied Wonderful experience. Very personable. We walked away very happy and satisfied More
The salesman and his manager were very friendly and provided us with a prompt, excellent and professional customer service from the beginning of the purchasing process to the end. Thank you provided us with a prompt, excellent and professional customer service from the beginning of the purchasing process to the end. Thank you More
The staff are very friendly and knowledgeable. The closing process was done quickly and professionally and I was able to purchase the car at a fair price. The closing process was done quickly and professionally and I was able to purchase the car at a fair price. More
Ricky is always so courteous and helpful always willing to answer all your questions. Patient through the process and everyone at Genesis is extremely friendly and helpful. to answer all your questions. Patient through the process and everyone at Genesis is extremely friendly and helpful. More
I have a 2017 G80 with a couple of recalls, so I scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on. When I arrived, the service advisor scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on. When I arrived, the service advisor (Logan) stated he did not have a data drive with updated maps because Genesis stopped sending out updates after five years, and the vehicle's computer was obsolete. The advisor said that he could update the maps for $225/HR plus the price of a thumb drive, or I could go home and attempt to do it myself. Again, the cost to diagnose the oil light is $225/HR. I inquired why the price was so high and mentioned Christian Brothers' only being $178/HR, plus they will roll that cost into the repair. The advisor stated that the local average is $180/HR, but Genesis of Littleton is firm on the $225/HR. Every other word the advisor said was about charging me, including the Lyft ride home. Again, Christian Brothers do not charge for their courtesy rides. The service advisor also refused to send me a detailed estimate of recommended services. Based on their nickel-and-dime practices and lack or professionalism, I can not recommend Genesis of Littleton. More
My experience with Genesis of Littleton was far and beyond my expectations. Every staff member made me feel welcomed and comfortable during the extremely overwhelming and frightening experience of buyi beyond my expectations. Every staff member made me feel welcomed and comfortable during the extremely overwhelming and frightening experience of buying my first luxury car. Ricardo Banegas and Carlos Maynez from the sales team did an amazing job walking me through every step of the process and ensuring I felt comfortable with every decision. Ricky even went the extra mile helping me clean my trade-in and setting up my new car! I recommend this dealership not only for the remarkable vehicles they sell, but also for the warmth and patience of their staff. I'm eternally grateful to you all! More
After a less than professional treatment during our visit to the Golden dealership, my husband and I came here to check out the GV60. Kyle Arico was our sales person and I cannot recommend him more! He was w to the Golden dealership, my husband and I came here to check out the GV60. Kyle Arico was our sales person and I cannot recommend him more! He was wonderful at showing us the features of the car that aren’t as obvious at first sight, as well as helping us get accounts set up for genesis and EV charging stations. He also worked with Carlos Maynez and Ian in financing to get us a price that fit what we were looking for. Thank you so much to all three of you for making the experience so awesome and helping me get a new car for my family! I absolutely love my new car and am so happy to have come to this dealership! More