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Genesis of Lake Park - Service Center

Lake Park, FL

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35 Reviews

35 Reviews of Genesis of Lake Park - Service Center

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December 10, 2021

Brought my Genesis in for service and was immediately greeted by a gentleman I found out to be the GM later on. I was in for a recall and they told me 3 hours to repair but ended up being only an hour an More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
Dec 11, 2021 -

Genesis of Lake Park responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Genesis of Lake Park as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

November 09, 2021

Robb Minier and the service team at Napleton did a wonderful and skilled job servicing my GV80. Thanks for doing things the right way! More

by M Baxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Nov 12, 2021 -

Genesis of Lake Park responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

November 02, 2021

Went to Napleton this month, and as usual my service advisor and the technicians behind the scenes did a phenomenal job servicing my vehicle. More

by Sean Watkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Nov 04, 2021 -

Genesis of Lake Park responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We look forward to your next visit! Take care!

August 30, 2021

While you are waiting in the service department, they will give you updates as needed and ensure you are comfortable. Their staff is very friendly. More

by B Nolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Sep 01, 2021 -

Genesis of Lake Park responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 26, 2021

Excellent service.. honest and trustworthy, they only do what needs to be done, zero pressure. More

by LindaGuy 1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 27, 2021 -

Genesis of Lake Park responded

We're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with. Have a great day.

July 29, 2021

Exceptional service advisors, they have always had our best interest in mind. Great employees and they promote an excellent brand. Service is always on point! More

by Zoe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Genesis of Lake Park responded

Hi Zoe, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2021

We had an amazing experience with the service department at Napleton!! The price estimated is what we paid, there were no hidden fees or up-charges. More

by Dea Morganti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Genesis of Lake Park responded

Hi, we're glad to hear that everything was completed to your satisfaction, Dea! Please let us know if there is ever anything else we can assist you with. Safe travels!

July 29, 2021

Great service center... Staff was amazing from the time I arrived until I left. It really could not have been easier. They have a new customer for life! More

by Will I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Genesis of Lake Park responded

We're glad to hear our Staff took such great care of you, Will! We hope we can continue to be of service to you down the road!

July 06, 2021

If you're looking for a pleasant service experience go to Genesis of Lake Park. The service team operates with honesty, fairness, hard work and skilled craftsmanship. More

by L Bonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 13, 2021 -

Genesis of Lake Park responded

Hello, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

June 23, 2021

Best customer service and pricing in all of South Florida hands down. They exceeded all of my expectations. Great dealer and even greater personnel. More

by Em Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jun 27, 2021 -

Genesis of Lake Park responded

Hi, we're glad to hear that everything was completed to your satisfaction, Em! Please let us know if there is ever anything else we can assist you with.