Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Genesis of Hilton Head - Service Center
Hardeeville, SC
77 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
77 Reviews of Genesis of Hilton Head - Service Center
Sort by
February 26, 2022
Service took a little longer than usual but still prompt and easy in and out. Staff, especially Mickey, are commendable. Miss the big coffee machine though and easy in and out. Staff, especially Mickey, are commendable. Miss the big coffee machine though More
by Paddy
Employees Worked With
Mickey Harvest
January 31, 2022
This Dealership, especially the Service Center is NOT ready to be compared with Lexus or Mercedes dealerships. They charge luxury prices for their vehicles (which fall short in quality in comparison to o ready to be compared with Lexus or Mercedes dealerships. They charge luxury prices for their vehicles (which fall short in quality in comparison to other similarly priced luxury vehicles ), but their service is extremely disappointing. More
by Gracie
Employees Worked With
Service Manager
January 11, 2022
As always the service group are outstanding. I have counted on Mickey ever since I bought my 1st and 2nd G80 and are now planning on a 3rd! The only thing I will say is that this was the 1st time ther counted on Mickey ever since I bought my 1st and 2nd G80 and are now planning on a 3rd! The only thing I will say is that this was the 1st time there was no windshield sticker alerting me to next service time line. Also, maybe they've stopped the process, but my car was returned unwashed. No big deal but just wasn't the norm! More
by PR
Employees Worked With
Mickey
December 23, 2021
The Genesis of Hilton Head Service Department is, in my opinion, outstanding! The Service Techs are attentive, courteous, professional and knowledgeable! I would have rated them a 5 but they could not up opinion, outstanding! The Service Techs are attentive, courteous, professional and knowledgeable! I would have rated them a 5 but they could not update my Navigation software and I believe they should have changed my brake disk and pads instead of grinding the disk. More
by Anthony
Employees Worked With
Mr. Mickey Harves, Service Department
November 19, 2021
Mickey is the service advisor I have dealt with since I purchased my Genesis G80. He is a pleasant, very knowledgeable, caring professional, who always provides 5 star service! purchased my Genesis G80. He is a pleasant, very knowledgeable, caring professional, who always provides 5 star service! More
by floridamortgageman
Employees Worked With
Mickey Harvest
