Back

Genesis of Hilton Head - Service Center

Hardeeville, SC

4.3
77 Reviews

77 Reviews of Genesis of Hilton Head - Service Center

Sort by
May 13, 2022

Good attitude and good timely service. I did not register for service on line which is probably more efficient. More

by dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
May 16, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 21, 2022

The service advisor I dealt with was Mickey Harvest. . Mr. Harvest is a very knowledgeable, caring professional who provided me with top notch customer service. More

by 420HP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest
Apr 25, 2022 -

Genesis of Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Since I had a Genesis i jumped to the head of the line and within an hour i had my oil changed and tires rotated and all fluid levels checked. Mickey too care of me and was very professional. Thank you! More

by jsarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Apr 25, 2022 -

Genesis of Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 19, 2022

From drop-off to drive away everything was outstanding. All on schedule and done well. More

by dennymcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Apr 23, 2022 -

Genesis of Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 13, 2022

All was good on time of pick up and drop of found problem right away More

by Loisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Manager
Apr 17, 2022 -

Genesis of Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 29, 2022

F first I was late for my appointment that I have scheduled and reschedule. They were very accommodating I expected them not to be able to service my GV70 because of my tardiness but they squeeze me More

by nancyjmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service rep that assisted me was Mickey Harvest. Since my car is still considered new I still have a lot of questions regarding my car. He was very patient and took the time to my questions.
Apr 01, 2022 -

Genesis of Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2022

Prompt service, service advisor Mickey Harvest is very good. In on time appointment. The only downside is not many new cars to look at due to supply shortages. More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 26, 2022 -

Genesis of Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

Awesome! The service team was great! I will definitely make this my #1 service center More

by Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two employees on Saturday 12Mar2022
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 01, 2022

Very clean and efficient service dept. My service rep , Mickey, was very good and actually was able to get me in earlier than scheduled. More

by muccillo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 16, 2022 -

Genesis of Hilton Head responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

February 28, 2022

I made a mistake and arrived a day early and Mickey still took my car for service, didn’t have to come back next day! So convenient. More

by Jocampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest-Service Advisor
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi Jocampbell, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

...
7