Back

Genesis of Hilton Head - Service Center

Hardeeville, SC

4.3
77 Reviews

77 Reviews of Genesis of Hilton Head - Service Center

Sort by
September 04, 2022

10 out of 10 would recommend. HHI Genesis is the only dealer in the area that will take the time to answer their phone or return your call after requesting a service appointment. More

by HockD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was
Sep 09, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Genesis of Hilton Head and we hope to be of service again in the future.

August 28, 2022

Appointment was started at the time we scheduled. I was kept in the loop with the progress on my car. It took only 5 minutes more to finish than what I was told. I call that a win!! More

by don3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 02, 2022 -

Genesis of Hilton Head responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

Very efficient from the time the car was dropped off until it was returned. waiting area was clean and offered the customers a comfortable waiting area. More

by Jack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
mickey
Aug 20, 2022 -

Genesis of Hilton Head responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 10, 2022

Staff professional and communicative. Waiting area comfortable. Service department was very busy but I was in and out within a reasonable time. More

by mikewitherow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Aug 14, 2022 -

Genesis of Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2022

Mickey is always very pleasant when I come in to get my car serviced.He doesn’t recommend things that I don’t need like some dealerships try to do.He has also showed me how to check my miles when it’s gett More

by jasminesw153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Aug 04, 2022 -

Genesis of Hilton Head responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Hilton Head! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2022

Good customer service in service department, professional and attentive. Thank you for your help, we will be back More

by Sus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Jul 08, 2022 -

Genesis of Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2022

It is extremely unimaginable the many ways Genesis of Hilton Head continue to provide professionalism, satisfying customer service and personal comfort from the day I purchased my 2021 Genesis GV80 to da More

by The Betheas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 17, 2022 -

Genesis of Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

When I arrived there were quite a few cars in line for service. After I indicated I had an appointment for my Genesis GV80 scheduled I know I was moved forward as the others were "drop ins". I appreciat More

by sandi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Adelman
Jun 09, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

They are a great dealership. Everyone from sales, service, and management. Couldn't be happier. More

by cunnip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Jun 05, 2022 -

Genesis of Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Courteous, on time Pleasant to deal with Took less time than estimated. First class operation More

by micgol40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names All were professional and friendly
May 28, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

...
6