Genesis of Hilton Head - Service Center

Customer Service team works hard to meet expectations and communicate through text as to status of service. communicate through text as to status of service. More

They were very efficient and professional! I will certainly visit them again. Keep it up! I will certainly visit them again. Keep it up! More

Look forward to new dealership being built. This interim building is not impressive because it does not allow the service department to treat their luxury car owners as they should. This interim building is not impressive because it does not allow the service department to treat their luxury car owners as they should. More

Very friendly and helpful dealership with a willingness to help get any problem solved. I have especially enjoyed working with Mickey in the Service Dept. to help get any problem solved. I have especially enjoyed working with Mickey in the Service Dept. More

The staff are all friendly. The service was prompt. Their temporary home is as good as the last permanent was. Stopped and talked to a salesman who was happy to help. Mickey was The service was prompt. Their temporary home is as good as the last permanent was. Stopped and talked to a salesman who was happy to help. Mickey was my service guy and what a nice guy. More

Mickey in the Service Department was prompt, courteous and answered all my questions. The waiting area was clean and there were plenty of snacks while you wait. and answered all my questions. The waiting area was clean and there were plenty of snacks while you wait. More

I was very satisfied with the service from my technician. He did a good job of explaining work that was done. He did a good job of explaining work that was done. More

Setting up an appointment through the dealership did not go well. When we arrived we found our appointment was not in the system. The loaner car that was promised by as not ready. go well. When we arrived we found our appointment was not in the system. The loaner car that was promised by as not ready. More

I had an appointment for an oil change, but a dash light was on. Instead of giving a reason why the light couldn't be checked, just was informed to reschedule another appointment. I feel this could have be was on. Instead of giving a reason why the light couldn't be checked, just was informed to reschedule another appointment. I feel this could have been handled more professionally. More

Courteous and professional Handled well and quickly Dealing with this dealership for a while and always happy Mickey is a great asset Dealing with this dealership for a while and always happy Mickey is a great asset More