Genesis of Hilton Head
Hardeeville, SC
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Christopher (CJ) Gallagher, Client Advisor made buying a new car stress-free. I had asked to be notified when a new Genesis GV70 would be available to test-drive, He gave me a heads-up one week in advance new car stress-free. I had asked to be notified when a new Genesis GV70 would be available to test-drive, He gave me a heads-up one week in advance and called me as soon as the vehicle came in (it was still on the carrier when he called). I was able to test drive it later that day and actually bought it that afternoon. He personally expedited the detailing of the car as I was finishing up all the paperwork. As a result of his efforts, I was able to take the car home that evening. More
The service advisor I dealt with was Mickey Harvest. . Mr. Harvest is a very knowledgeable, caring professional who provided me with top notch customer service. . Mr. Harvest is a very knowledgeable, caring professional who provided me with top notch customer service. More
Since I had a Genesis i jumped to the head of the line and within an hour i had my oil changed and tires rotated and all fluid levels checked. Mickey too care of me and was very professional. Thank you! and within an hour i had my oil changed and tires rotated and all fluid levels checked. Mickey too care of me and was very professional. Thank you! More
Great customer service, Anthony Lucas took very good care of us. After the test drive he took the time to answer all our questions about the safety features of our now new car of us. After the test drive he took the time to answer all our questions about the safety features of our now new car More
F first I was late for my appointment that I have scheduled and reschedule. They were very accommodating I expected them not to be able to service my GV70 because of my tardiness but they squeeze me scheduled and reschedule. They were very accommodating I expected them not to be able to service my GV70 because of my tardiness but they squeeze me in, took good care of my car. My car was clean when I got it back everything was taken care of. I appreciate their courteousness and professionalism. More