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Genesis of Hilton Head

Hardeeville, SC

4.3
108 Reviews
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255 Drivers Way B

Hardeeville, SC

29927

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Showing 108 reviews

June 02, 2022

They are a great dealership. Everyone from sales, service, and management. Couldn't be happier. More

by cunnip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Jun 05, 2022 -

Genesis of Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Courteous, on time Pleasant to deal with Took less time than estimated. First class operation More

by micgol40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names All were professional and friendly
May 28, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 13, 2022

Good attitude and good timely service. I did not register for service on line which is probably more efficient. More

by dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
May 16, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 03, 2022

Christopher (CJ) Gallagher, Client Advisor made buying a new car stress-free. I had asked to be notified when a new Genesis GV70 would be available to test-drive, He gave me a heads-up one week in advance More

by schhjoel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Gallagher
May 06, 2022 -

Genesis of Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 21, 2022

The service advisor I dealt with was Mickey Harvest. . Mr. Harvest is a very knowledgeable, caring professional who provided me with top notch customer service. More

by 420HP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest
Apr 25, 2022 -

Genesis of Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Since I had a Genesis i jumped to the head of the line and within an hour i had my oil changed and tires rotated and all fluid levels checked. Mickey too care of me and was very professional. Thank you! More

by jsarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Apr 25, 2022 -

Genesis of Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 19, 2022

From drop-off to drive away everything was outstanding. All on schedule and done well. More

by dennymcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Apr 23, 2022 -

Genesis of Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 13, 2022

All was good on time of pick up and drop of found problem right away More

by Loisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Manager
Apr 17, 2022 -

Genesis of Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 02, 2022

Great customer service, Anthony Lucas took very good care of us. After the test drive he took the time to answer all our questions about the safety features of our now new car More

by aspromof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lucas
Apr 05, 2022 -

Genesis of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

March 29, 2022

F first I was late for my appointment that I have scheduled and reschedule. They were very accommodating I expected them not to be able to service my GV70 because of my tardiness but they squeeze me More

by nancyjmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service rep that assisted me was Mickey Harvest. Since my car is still considered new I still have a lot of questions regarding my car. He was very patient and took the time to my questions.
Apr 01, 2022 -

Genesis of Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!