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Genesis of Hilton Head

Hardeeville, SC

4.3
108 Reviews
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255 Drivers Way B

Hardeeville, SC

29927

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Showing 108 reviews

February 07, 2022

Professional contact with pleasant staff at the dealership makes my service visits both easy and pleasurable. More

by dmttirard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest and Jesica Cody
Mar 16, 2022 -

Genesis of Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 04, 2022

Quick and efficient - all folks that I interfaced with were helpful and friendly. Nice people to deal with More

by El Gordo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest
Mar 16, 2022 -

Genesis of Hilton Head responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

February 02, 2022

Wonderful experience. Everyone was helpful and Tommy the sales rep was great. Showed me the car and did not hover or push and I ended up buying the GV 80 right then . I love the car More

by athenachapel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Tyler
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

This Dealership, especially the Service Center is NOT ready to be compared with Lexus or Mercedes dealerships. They charge luxury prices for their vehicles (which fall short in quality in comparison to o More

by Gracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi Gracie, we are deeply disappointed by your experience at Genesis of Hilton Head. If you'd like, please contact our General Manager at (843) 962-9642. We'd appreciate the chance to make your experience a positive one. We hope to hear from you. Take care!

Mar 16, 2022 -

Gracie responded

I have reached out to the GM, Mr. Lyons, with no response. No response from the service manager, Jessica, or anyone from this dealership. (Extremely poor customer service). I'm still having to pay full price for a "defective" 2022 Prestige G80. This vehicle was leased in December and still has not been repaired!

January 11, 2022

As always the service group are outstanding. I have counted on Mickey ever since I bought my 1st and 2nd G80 and are now planning on a 3rd! The only thing I will say is that this was the 1st time ther More

by PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
December 23, 2021

The Genesis of Hilton Head Service Department is, in my opinion, outstanding! The Service Techs are attentive, courteous, professional and knowledgeable! I would have rated them a 5 but they could not up More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mickey Harves, Service Department
December 19, 2021

Very efficient and nice clean and comfortable waiting area good customer service finished my car in on timely manner. More

by Fennell186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
November 19, 2021

Mickey is the service advisor I have dealt with since I purchased my Genesis G80. He is a pleasant, very knowledgeable, caring professional, who always provides 5 star service! More

by floridamortgageman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest
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