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Genesis of Hilton Head

Hardeeville, SC

4.3
109 Reviews
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255 Drivers Way B

Hardeeville, SC

29927

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Showing 109 reviews

March 29, 2022

F first I was late for my appointment that I have scheduled and reschedule. They were very accommodating I expected them not to be able to service my GV70 because of my tardiness but they squeeze me More

by nancyjmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service rep that assisted me was Mickey Harvest. Since my car is still considered new I still have a lot of questions regarding my car. He was very patient and took the time to my questions.
Apr 01, 2022 -

Genesis of Hilton Head responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2022

They have a very friendly sales force. Their prices are competitive and their product is the best. More

by Tennisalhhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel
March 23, 2022

Prompt service, service advisor Mickey Harvest is very good. In on time appointment. The only downside is not many new cars to look at due to supply shortages. More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 26, 2022 -

Genesis of Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

Awesome! The service team was great! I will definitely make this my #1 service center More

by Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two employees on Saturday 12Mar2022
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 01, 2022

Very clean and efficient service dept. My service rep , Mickey, was very good and actually was able to get me in earlier than scheduled. More

by muccillo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 16, 2022 -

Genesis of Hilton Head responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

February 28, 2022

People are always professional and helpful. My car is always clean after it has service . I drive an hour , past another dealership, to take my car here. More

by Jill Kearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi Jill, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Genesis of Hilton Head. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 28, 2022

I made a mistake and arrived a day early and Mickey still took my car for service, didn’t have to come back next day! So convenient. More

by Jocampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest-Service Advisor
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi Jocampbell, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

February 26, 2022

Shawn is awesome. He follows up to ensure everything goes smoothly. Plus management are honest. More

by cunnip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 16, 2022 -

Genesis of Hilton Head responded

Hello Cunnip, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2022

Service took a little longer than usual but still prompt and easy in and out. Staff, especially Mickey, are commendable. Miss the big coffee machine though More

by Paddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 25, 2022

I just bought a GV70 from this dealership and everything went extremely smoothly. The salesman Adrian was very knowledgable without any pressure. More

by hkgrant56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 16, 2022 -

Genesis of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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