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Genesis of Highland Park
Highland Park, IL
295 Reviews
Welcome to the Genesis of Highland Park Dealership! Located in Highland Park, Illinois, Genesis of Highland Park provides Genesis sales and services to drivers through the Lake County area, including those in our neighboring cities of Chicago, Deerfield, Evanston, Des Plaines, Schaumburg, Arlington Heights, Waukegan, and more!
Our Dealership has been locally owned and family-operated for over 25 years. Genesis of Highland Park was previously a Hyundai Retailer in the area before becoming a Genesis brand Retailer. However, our dedication to stellar customer service remains as strong as ever. To learn more, browse through our site and contact our team . We’re happy to help with Genesis leasing and financing, as well as fast, efficient, friendly service, maintenance, and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 295 reviews
July 15, 2025
KEVIN AND HIS STAFF TOOK CARE OF MY SERVICE quickly and EASILY. I always enjoy GOING THERE EASILY. I always enjoy GOING THERE More
by tom gibson
Verified Customer
July 15, 2025
I had a great experience with the customer service at Genesis Highland Park From the staff was friendly, attentive, and very professional. The showroom is clean, modern, and well-organized, which made t Genesis Highland Park From the staff was friendly, attentive, and very professional. The showroom is clean, modern, and well-organized, which made the whole experience very enjoyable. More
by SOLECITOSCHILDCARE
Employees Worked With
N/A
July 14, 2025
We experienced an issue with our GV80 and was promptly attended to when we arrived at the dealership at 7am. The issue was resolved within an hour. Great service by a great team! attended to when we arrived at the dealership at 7am. The issue was resolved within an hour. Great service by a great team! More
by RZACHARIAS77
Employees Worked With
July 09, 2025
They have great prices on their vehicles. Theresa put in extra effort to get me detailed photos and information on my vehicle since I live 8 hours away. Theresa put in extra effort to get me detailed photos and information on my vehicle since I live 8 hours away. More
by Yomet200
Employees Worked With
Theresa Losuriello
July 03, 2025
Did not fix the problems I brought the in for to be resolved. Made me wait over 2 weeks to get an appoinment so I could have a loner and made me wait another 30 minutes to receive the loner. The case resolved. Made me wait over 2 weeks to get an appoinment so I could have a loner and made me wait another 30 minutes to receive the loner. The case still is not receiving text messages on my screen -and yes I'm using cae play. Also, the temperature still is flippng back to celsius from fahrenheit. And now I thing the battery/ miles gauge is off. I am not happy with the dealership's service department and if the car doeswn't get fixed properly I will consult a lemon law attorney More
by BARRYSILVER27
Employees Worked With
amaya
July 03, 2025
Whole experience was exceptional. Very approachable and friendly staff. Work was completed efficiently. Overall service was best I can recall and Amaya could not have been better to w Very approachable and friendly staff. Work was completed efficiently. Overall service was best I can recall and Amaya could not have been better to work with.. More
by MGMCGE1641
Employees Worked With
Amaya
June 30, 2025
Excellent service, timely delivery, friendly staff, transparent pricing, and smooth driving experience after maintenance. Good transparent pricing, and smooth driving experience after maintenance. Good More
by vivek.erva
Employees Worked With
June 30, 2025
Salesman and manager very helpful and accommodating. Made the process easy and efficient. Im pleased with my experience. Made the process easy and efficient. Im pleased with my experience. More
by HOOSIERALUM
June 30, 2025
The service area is like going to a resort! Plus they had great WiFi so I could work while I waited. Amaya, my service leader, kept me informed throughout the process, helping me relax and Plus they had great WiFi so I could work while I waited. Amaya, my service leader, kept me informed throughout the process, helping me relax and let her handle the details while I focused on my work. Great experience for me. More
by P&I
Employees Worked With
Amaya
