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Genesis of Hazelwood

Hazelwood, MO

4.2
1,178 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,178 reviews

January 30, 2012

I worked with Charlie Sutton on the purchase of a new Sonata. He provided my wife and I with friendly service, he was patient, and he never once made us feel pressured. I went on multiple test drives a More

by douglashughey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
January 18, 2012

My husband and I had decided we were going to trade in our 2008 Azera for a 2011 Sonata GLS. We had the pleasure of working with Charlie Sutton. He showed us several 2011 cars, and finally I admitted I More

by jillcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sutton, Jim Robishaw
January 17, 2012

My husband and I came in with the goal of trading my older Hyundai, getting a new one with complete new warranties, etc while still reducing our monthly car payment by enough that it would be substantia More

by duhter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sullivan, John (mgr), Jim (finance), Kelly Sullivan
January 14, 2012

This is a reprint of a previous review. I miss-spelled the sales rep's name and I wanted to make sure the review was linked to him. I am a veteran of the car buying public for 49 years, so I have plent More

by pjcolombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sutton
January 14, 2012

Charlie was very helpful and friendly. I felt like he really cared about finding out what we were looking for, and pleasing my family. This is the third car we have bought in the last year from three di More

by LJKoontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
January 13, 2012

Great experience getting in to a leased vehicle. Worked with charlie Sutton to get me set up and he was very helpful, very detailed, and really demonstrated his commitment to the brand. This was the third More

by descendinghack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
January 10, 2012

My wife and I purchased a 2012 Hyundai Elantra from Dave Mungenast Hyundai this past weekend and had a good experience in the process. I was quoted lower prices over the phone from other local Hyundai deal More

by RyAustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
January 09, 2012

I found Mungenast Hyundai on the internet. Kelly Sullivan, their Internet Coordinator, e-mailed me and later we spoke on the phone. She was very easy to talk to. She was never the least bit pushy More

by bweaver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sullivan, Kelly Sullivan
January 07, 2012

I had my 2002 Hyundai in because of a recall and Nick Ellison in Service allowed me to have a loaner car which was a 2010 Hyundai Elantra. After driving the loaner car I liked it so much I asked about t More

by Elora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
December 30, 2011

I NEEDED to buy a new car and that is never a place you want to be. I had been looking at the Sonata at St. Charles Automotive, about 2 miles from my house, but after a few email exchanges with Kelly Sull More

by bartenderqt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sullivan, Jim the Finance guy and John the manager, Kelly Sullivan
Jan 03, 2012 -

Genesis of Hazelwood responded

Thanks for taking the time to write us a review and share your experience. We appreciate your feedback and are happy to hear that Kelly was able to meet all of your needs. If you have any questions, Kelly, along with the rest of the staff at Mungenast Hyundai, would be happy to assist. Hope you're enjoying your new vehicle. Thanks again for allowing Mungenast Hyundai the pleasure of assisting with your needs.

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