Genesis of Hazelwood

One week ago today, I purchased a new 2012 Hyundai Sonata Hybrid from the Mungenast Dealership in Hazelwood, MO. I was pleasantly impressed with EVERYONE at this dealership. Starting with Joe Michalski, he Hybrid from the Mungenast Dealership in Hazelwood, MO. I was pleasantly impressed with EVERYONE at this dealership. Starting with Joe Michalski, he helped me pick which car and options would best suit my needs - with no pressure! He was very easy to talk to, get along with, and instantly felt like a friend instead of a salesman; I knew I could trust him immediately. Joe also answered every question and was eager to find the answers if he were unsure or wanted to double check. To be completely honest, Joe was the only reason I came back the next day to purchase my car. Secondly, I met with Eric Krumm, who helped me work out "the numbers" from my trade in to let me know if my new car were in my grasp. He had his computer monitor facing out so we could both see and I knew I could instantly trust him as well. There aren't many dealerships who would let you see their monitor and what they're doing to try to help you! Eric was also very laid back, upfront, and honest. No gimmicks or pressure from him either. Next up, while waiting for some paper work, I met with Katy Fritsche from service and we had a very nice conversation about Hyundai and the powerful strides forward they've made. She was also very friendly and answered every question I had. Katy put my worries at ease when she explained the Hyundai warranties and her history of driving this brand. Then, I met with Jim Robishaw in F & I, who was a little intimidating at first, but I quickly learned he was treating me like one of his own children and was just trying to look out for me and my safety, which really touched my heart and made me feel well taken care of. At this point, I knew everyone at the dealership really had and will continue to have my best interests at heart. Lastly, I met with Kelly Sullivan who really took the time to sync my smartphone to my car and show me how everything works. She was very thorough and was laid back when I made a few mistakes! For all of these reasons I would highly recommend the Mungenast Hyundai Dealership in Hazelwood, MO (might I also add that the dealership itself is completely spotless!). Everyone was very helpful, friendly, and a pleasure to work with. There were no gimmicks, pressure, or hidden anything. I am extremely happy with my Hyundai purchase and will be a repeat customer in the future! More

The staff at Mungenast Hyundai is terrific, I requested a quote via Internet and within minutes Kelly S ullivan sent an email. A few minutes after that she called me. When I went in to look at the car, I a quote via Internet and within minutes Kelly S ullivan sent an email. A few minutes after that she called me. When I went in to look at the car, I was greeted immediately with professionalism. Mr. Mungenast came out to shake my hand. Kelly Sullivan was patient and professional throughout the sales process. S he thoroughly explained each feature on the car. She even called the next day to see if I had Amy questions or of there was anything else she could to for me. I rate the customer servic at. Mungenast Hyundai above excellent. Alice F. Green More

We had the ultimate buying experience at this dealership, from the first moment, we were treated with respect and appreciation, and they done everything possible to make our visit a win-win situation, and th from the first moment, we were treated with respect and appreciation, and they done everything possible to make our visit a win-win situation, and they sure did!! As far as Mr. Streeter, he is a great sales associate; he is patient, understanding, and he is a pleasure to do business with. From the moment we started negotiating the deal we felt his determination on helping us and close the deal, we are glad to have had him as our sales associate for buying our car. Over all, we recommend this dealership, and we wish them success. More

Charlie greeted me as soon as I arrived. He grabbed a set of keys and we took a test drive. The 4Runner was a great vehicle, exactly what I needed. For a used, 8 year old vehicle, it was in great shape. Afte of keys and we took a test drive. The 4Runner was a great vehicle, exactly what I needed. For a used, 8 year old vehicle, it was in great shape. After some brief negotiations I had the price I wanted on the vehicle. Had to make a quick call to the wife to see if she was OK with purchasing the vehicle. Buy closing time that evening I was signing the paper work for my new (to me) Toyota 4Runner! Very happy with Charlie and everyone there at Mungenast Hyundai. I would highly recommend them to my family and friends! More

Buying my new 2012 Hyundai Elantra was easy and a hassle free transaction. From the moment I stepped into the dealership, my Sales Professional Chris was receptive to my car needs and listened to everythin free transaction. From the moment I stepped into the dealership, my Sales Professional Chris was receptive to my car needs and listened to everything I wanted in my next car. On the test drive he showed me important features and gave me tips for owning this vehicle. He was very relate-able and knowledgeable even with being new to the Sales position. John was also helpful in finishing my deal and offering me what I needed out of my trade-in in order to make my purchase. Everyone followed up and made me feel as if I was their most important customer. I am happy with the new car purchase I made and I'm definitely recommending Dave Mungenast Hyundai to my friends when they are considering buying a car. More

The only thing I have to say is that Mr. Streeter was extremely helpful and courteous! In my opinion, he went above and beyond the customer service realm. Thanks again for the great experience - we love extremely helpful and courteous! In my opinion, he went above and beyond the customer service realm. Thanks again for the great experience - we love our new car!!!!!!!!!!!!! More

We knew what we wanted when we walked into the dealership, but were still shopping for the right dealership. We had also already test driven a Sonata the week before at a different dealership. A dealership, but were still shopping for the right dealership. We had also already test driven a Sonata the week before at a different dealership. All employees at Mungenast were most helpful with all of our questions and progressed through the whole process, including financing, with seamless ease. Kelly responded immediately to our Sunday late night email inquiry. She had the car we requested ready when we arrived for our appointment and graciously worked with us on our desire to maintain our identity privacy until we absolutely were ready to buy and sign the papers (this was not a "done deal" when we walked into the dealership). We felt she was honest and enthusiastic as she lead us through the test drive explaining the features thoroughly and answering our endless questions backing many up with documentation. When she did not know the answers, she brought others into the conversation to answer them. John Plumley, sales mgr, was crisply dressed, very friendly, enthusiastic, looked us straight in the eye and helped us cinch the deal with the trade in value that we wanted. Jim Robishaw, finance, quickly obtained our credit report and a GREAT loan rate. Jim explained the warrantee packages to our satisfaction. Jim was also fresh in his appearance and friendly, but best of all, he worked with confidence and could "chat" as he processed the paperwork for us. Paperwork is just too much--that is our only complaint, but that is not a reflection on Jim. Still, the paperwork got done so quickly that the service department was still cleaning up our new car when we were finished with the deal. Kelly then introduced us to Mike Odle, Service Mgr, to have him address some other questions. Mike was also friendly and eager to help. Katie Fritsche, service, worked with us on scheduling our first appointment explaining how it works. All personnel had good attitudes and were friendly and eager to help in any way. Kelly was our sales agent from the (beginning) email to the (ending) programming of our phones with our new Sonata GLS. Our new Sonata looked great when we got it. Kelly even gave us a couple of cloth bags to gather belongings from our old car for transfer. We appreciate the total experience at Mungenast Hyundai in Hazelwood. Their very new facility seems to be state of the art and is comfortable, clean and organized well. More

I worked with Cahrlie Sutton when it came to purchasing my new vehicle the Hyundai Veloster. Charlie was a good salesman and I appreciate all the hard work he put into making sure I got the car that I wan my new vehicle the Hyundai Veloster. Charlie was a good salesman and I appreciate all the hard work he put into making sure I got the car that I wanted. The car I wanted was not in stock so Charlie worked put in countless time and effort and contacted me every step of the way until he was able to track down my vehicle. There would be a total of complete 5 stars for all categories but I did have a few hangups on the overall purchase but nothing that wouldn't stop me from recommending it to another person. If you are in looking to make a new purchase from Hyndai Charlie is your guy. Hope this helps. More

Charlie is a people person.Pleasant to do business with,Never pushy,I got a great deal, and would do business thier again.No hassel,honest dealership. with,Never pushy,I got a great deal, and would do business thier again.No hassel,honest dealership. More

I originally chose this dealership because in my first email to them they are the only ones who followed my request of no phone calls. Once Charlie began corresponding with me via email, I was pleased and email to them they are the only ones who followed my request of no phone calls. Once Charlie began corresponding with me via email, I was pleased and then did not mind if he called me. They listened to what I wanted in a vehicle and provided me with everything I wanted. Kelly was very friendly and made sure my requests were made. More