Genesis of Freehold
Freehold, NJ
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36 Reviews of Genesis of Freehold
Outstanding experience working with Matt Carlin at Freehold Hyundai/Genesis. Fell in love with the car right away and his knowledge of the vehicle was outstanding! Freehold Hyundai/Genesis. Fell in love with the car right away and his knowledge of the vehicle was outstanding! More
Jim Sheridan at Freehold Genesis made my car buying experience great. He was very friendly, knowledgeable and professional. I left the dealership with what I wanted. Great value for my Hyundai trade-i experience great. He was very friendly, knowledgeable and professional. I left the dealership with what I wanted. Great value for my Hyundai trade-in, a monthly finance charge that I wanted with no haggle, and a beautiful 2022 Genesis G70!!! More
Horrible customer service…lied to me about car availability.. Appointment confirmed knowing what car I wanted and it was sold when we got there! I was told they had 2 in stock and none were there availability.. Appointment confirmed knowing what car I wanted and it was sold when we got there! I was told they had 2 in stock and none were there the very next morning. Total waste of time!! More
During these times, taking adv. of the situation on pricing to me is dumb xxx business. Talk about bad public relation and not getting repeat customers or referrals. I was told there is an extra charg pricing to me is dumb xxx business. Talk about bad public relation and not getting repeat customers or referrals. I was told there is an extra charge over MSRP on Genesis GV70 for what they called " Paint Sealant " $4,995.00 They said is needed to protect the Paint. Must be some crappy paint from Genesis. I said this is how you hide dealer markup ? no reply. moving on to Lexus or BMW. at least they hold their value. More
Contacted this dealership twice through their webpage inquiry regarding purchasing a GV70. They never bothered to get back to me. Going to give my business to the next furthest Genesis dealership. Don inquiry regarding purchasing a GV70. They never bothered to get back to me. Going to give my business to the next furthest Genesis dealership. Don't need bad customer service before even purchasing a vehicle. More
This is the 2nd G 70 my wife leased from this dealer and everyone there is always exceptional. Specifically our Salesperson Brian Showers, who we worked with for the 1st car, is the most knowledgeable and c everyone there is always exceptional. Specifically our Salesperson Brian Showers, who we worked with for the 1st car, is the most knowledgeable and courteous car salesperson we have ever met. What an asset. Sirtura Hornsby "T" the Delivery Coordinator, was also exceptional. Like Brian, he assisted us the first time and we asked for him again. Again, the most knowledgeable and courteous person we've ever met at a Car Dealer. Chris the Allstate Insurance Rep and Audriana DePalma, who did the paperwork were also outstanding More
Great Experience from walking in the door to walking out with new car. Everyone was professional from start to finish and i would highly recommended with new car. Everyone was professional from start to finish and i would highly recommended More