Genesis of Freehold

Ace Bailey is Amazing. Make sure you buy a car from him. Personally I didn't want to deal with the xx but he made it fun and fair Make sure you buy a car from him. Personally I didn't want to deal with the xx but he made it fun and fair More

Very professional staff from the salesman, finance manager to the person who delivered my new vehicle and went over everything I needed to know about the vehicle manager to the person who delivered my new vehicle and went over everything I needed to know about the vehicle More

Great experience! Ryan was personable, experienced and accommodating. Eugene was more than professional and a great help with my purchase. (Details!) Even going throu Ryan was personable, experienced and accommodating. Eugene was more than professional and a great help with my purchase. (Details!) Even going through finance (Desmond) was a good experience. So far, I highly recommend Genesis of Freehold. More

Ace is a Gentleman. I hate going to car dealerships because they’re always looking out for them and being annoying to get me to buy but Ace wasn’t like that. He was nice I hate going to car dealerships because they’re always looking out for them and being annoying to get me to buy but Ace wasn’t like that. He was nice, gave me lots of information and I’ll be contacting him. Go to Ace Bailey!! More

Ryan Cummings was excellent and made the trade-in and lease process smooth and easy. Would recommend this dealership. lease process smooth and easy. Would recommend this dealership. More

We bought our 4 th genesis from matt carlin. Hes great to work with. Very patient and helpful. Plus an awesome car! Hes great to work with. Very patient and helpful. Plus an awesome car! More

Paulina Glowacki was great! Everyone there made the leasing process for my GV80 smooth and easy. Thank you! Everyone there made the leasing process for my GV80 smooth and easy. Thank you! More

We lease a Genesis from Freehold Hyundai and it was fantastic experience. They were extremely professional and knowledgeble. We were luckly enough to work with Matt Carlin and he took the time with us fantastic experience. They were extremely professional and knowledgeble. We were luckly enough to work with Matt Carlin and he took the time with us to make a great deal. It was a great buying experience! More

I visited Genesis of Freehold on Saturday 8/12/23 with my husband looking to purchase a 2023 G70. They had a loaner 2023 G70 with 3100 miles - I test drove it and ended up leaving a $2500 deposit as it was l husband looking to purchase a 2023 G70. They had a loaner 2023 G70 with 3100 miles - I test drove it and ended up leaving a $2500 deposit as it was late in the day and already past their closing time. I was told I can come back Monday and they would have it detailed and ready to go. I called the dealer when they opened at 9am Monday to notify them I would be coming around 1pm. This visit my father accompanied me - he's a big car enthusiast and a fan of Genesis. Not only was the car not detailed what so ever - after doing all the paperwork, after having my insurance flipped from my current car to the G70, after setting up the app on my phone, and after giving them $9500 in cash and a check for another $9500, did the dealer disclose the car had quarter panel paint work done and later further disclosed it had body work done - and they did not disclose this to me - they disclosed it to my father after he repeatedly asked questions about the car. In further inspecting the car we found additional flaws including a dent on the roof. We cancelled the deal and I was no longer taking the car. As stated earlier I had given them $9500 in cash approximately 45-60 minutes prior to this - I requested my cash, check and $2500 deposit back. They said the cash had already been placed in their safe and the "one" person that had access to it had already left for the day -- and that they can "possibly" (not definitely) have a check ready for me the next day. After about another 15-20 minutes of expressing my dissatisfaction of how they did not disclose to me that the car had quarter panel paint and body work done, and the fact that they can't give me my cash back that I had just given them 45-60 minutes prior --- they somehow miraculously got in the safe and gave me my cash back. I feel they were very deceitful and wanted to pawn this vehicle on me. Should my father had not accompanied me they would not have disclosed the paint/body work - goes to show they were not truthful with me about the vehicle and its history. If it were not for my father probing for more information I would of left with the car completely oblivious of its history and condition. In addition, the whole spiel about not being able to give me my cash back but then somehow being able to get into the safe again proves they are not truthful. I think they finally gave me the cash back so other customers didn't see or hear what was going on. After leaving the dealership I went to Genesis of Brunswick where I had the total opposite experience, couldn't have be more pleased, and ended up purchasing a brand new 2023 G70. If you want to ensure a great experience, great staff and a great deal go to Genesis of Brunswick!!! I was extremely disappointed with Genesis of Freehold and how they represented the brand. More

Repeat customer with Matt Carlin as salesman. I recently did a turnover lease from a 2021 G70 to a 2023 G70. It's a completely different car market now that back in late 2020, but Matt and the te I recently did a turnover lease from a 2021 G70 to a 2023 G70. It's a completely different car market now that back in late 2020, but Matt and the team were able to put together a deal. The whole team a Genesis of Freehold worked together to great conclusion. More