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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
506 Reviews
Call Service Center (201) 567-1400

506 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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May 09, 2024

From the valet to the advisor, everyone was friendly, explained things well, and was quick and accurate. More

by JIN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear about your positive experience with us! From our valet to our advisors, our team strives to provide top-notch service, ensuring every aspect of your visit is smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Cristopher Almanzar, Steven Sundar, Neil Fraser, Matthew Paparazzo
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

May 04, 2024

The most attentive Chris and the valet staff. Most curious in 60 years of cars. It's not money it's training and care on part of staff More

by MANNY673RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Chris and our valet staff provided you with such attentive and courteous service. We agree that exceptional service is not just about money, but about the dedication, training, and care of our staff. Your feedback means a lot to us, and we'll be sure to pass along your kind words to our team. Warm Regards, Michael Hill mhill@benzelbusch.com

May 04, 2024

Delivered as promised. Job was completed on time and the work was done properly. No issues More

by KEITH.L.HORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We're delighted to hear that we were able to deliver on our promises and complete the job on time with no issues. Providing timely and high-quality service is always our goal, and we're pleased to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

May 03, 2024

Great service! Actually had a loaner for me! The work was done in a reasonable time and they got me back in my car in good time. More

by SEOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that our loaner service made your visit more convenient. Warm Regards, Michael Hill mhill@benzelbusch.com

May 01, 2024

Easy pick up service no hassle dropped my car back off with no issues. Highly recommend. More

by PTORLAO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that our pick-up service made things easy for you, and that returning your car was hassle-free. Warm Regards, Michael Hill mhill@benzelbusch.com

May 01, 2024

Best service highly recommend. Provided loaner equivalent to my vehicle that was being serviced which other dealerships do not do More

by pshin115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're delighted to hear that you had the best service experience with us. Your recommendation means a lot to us, and we appreciate your trust in our dealership. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

Great. The updates were fantastic. -- including the video of the maintenance of the vehicle. Also the staff was incredibly professional. My wife would like More

by AndersonJAntoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to receive your positive feedback! Providing excellent service and keeping our customers informed every step of the way is a top priority for us. We're glad you found our updates, including the maintenance video, to be fantastic. I Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

Outstanding service courtesy and accommodation from everyone at the dealership Truly premium attention and service More

by jen.gott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that you received outstanding service, courtesy, and accommodation from everyone at our dealership. Providing premium attention and service is what we strive for, and we're delighted to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

This was my 2nd time dealing with the concierge services of the dealership since I purchased my vehicle less than four months ago. The personnel and service did not disappoint. More

by LBONNEMERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your continued trust in our concierge services, and we're thrilled to hear that we've consistently met your expectations. Providing reliable and exceptional service is paramount to us, and we're glad to know that you found our personnel and service to be consistent and satisfactory. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Warm Regards, Michael Hill mhill@benzelbusch.com

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