Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
506 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
The dealership was very impressive. I have seen and physically been to three other area Genesis dealers and Genesis of Englewood had the only showroom dedicated to the brand, it had a I have seen and physically been to three other area Genesis dealers and Genesis of Englewood had the only showroom dedicated to the brand, it had a Valet parking type of greeting and I was escorted to the showroom service Concierge. Service was prompt and very close to the estimated time I was quoted for completion. The work done was explained and provided in writing. I noticed the full sentences and quite impressive grammar that was used in explaining the work done. My car was washed and the interior was cleaned and vacuumed, as well. The waiting area is quiet, has an excellent 20 hot beverage dispenser, and has sofa as well as small table seating with big screen TV. I need to have an item serviced actually tomorrow morning and, despite their not being my selling dealer, I have decided to return to Genesis of Englewood for my servicing needs. I was even escorted back to my vehicle when my servicing was completed. It would be difficult to ask for a better start to finish experience. More
Everyone was very pleasant and helpful, and the work was completed as it should be, and my care as returned in the promised time frame. I did bring my car in twice, and the second time took a loaner car whi completed as it should be, and my care as returned in the promised time frame. I did bring my car in twice, and the second time took a loaner car which was not the same model as my car, but I was happy to try out a different model and was pleased with the loaner. More
Great dealership. Easy to work with. Great experience. Would’ve liked it if they fixed my key card and checked my tires while I was already there, but is what it is. Easy to work with. Great experience. Would’ve liked it if they fixed my key card and checked my tires while I was already there, but is what it is. More
Nice, friendly, knowledgeable, the staff goes out of their way to help in every possible way from the test drive to explaining the feature, oh so many! Then to the payment options. Very satisfied cust their way to help in every possible way from the test drive to explaining the feature, oh so many! Then to the payment options. Very satisfied customer here. Go Jay More
People are friendly and professional. I was told that it would take me about 2 hours for my car maintenance and it took me exactly two hours. I was told that it would take me about 2 hours for my car maintenance and it took me exactly two hours. More
Very friendly there were quick i like the people who work there good luck guys work there good luck guys More
Great experience overall! Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. More