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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
509 Reviews
Call Service Center (201) 567-1400

509 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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August 27, 2024

Great it! Thank you so much ! I am satisfied with all the services. Everything goog. More

by SDASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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Aug 28, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re so glad to hear that you’re satisfied with our services and had a positive experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

August 24, 2024

Very happy with the service I received. They went above and beyond. Also very prompt. More

by DPMERENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that you were very happy with the service and that our team went above and beyond for you. It’s our goal to provide prompt and exceptional service, and we’re glad we met your expectations. If you need anything in the future, we’re here to help! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Great. From start to finish the experience was perfect. We had gotten taking advantage of at the last dealership we purchased our automobile at and they hel More

by NICHOLASSEMKIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fraser
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Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience! We're thrilled to hear that everything went perfectly from start to finish and that we could help you in such a significant way. Your satisfaction is our top priority, and we're glad we could assist you effectively. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

The environment and service is luxury level. Did not disappoint and perhaps one of the best dealerships ive been to. More

by C.BORJA8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot her name but she was a small girl with red shirt.
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Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with us. Providing a luxury-level environment and service is our goal, and it’s great to know we met your expectations. If you need anything in the future, please don’t hesitate to reach out. We look forward to welcoming you back! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Terrific experience. I had an issue with my car but john went over what was the problem and booked me an appointment the following week. It was fixed within 2 hours at no More

by dannylui91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your wonderful experience! We’re delighted to hear that John provided such thorough and prompt service. It’s great to know your issue was resolved quickly and to your satisfaction. We’re looking forward to assisting you with all your future Genesis needs. If you need anything else, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

John was very helpful and kind. He did a great job with explaining to me what would go on during the servicing and helped me to feel comfortable throughout my visit. He was easy to More

by SUJAYKANWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that John made your visit comfortable and informative. We strive to ensure every customer feels well taken care of, and it's great to know that John exemplified this. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

I was welcomed and taken care off as soon as possible, and was kept informed on the progress of my vehicle More

by TLOKMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your review! We’re glad to hear that you were welcomed warmly and that we took good care of you and your vehicle. It’s great to know that you were kept informed throughout the process. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

I wish I didn't have to move to VA, I don't think I'll find a better supportive dealership. More

by BRN181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re truly sorry to hear you’re moving away, but we’re honored to have had the opportunity to support you. If you ever find yourself back in the area, we’d be delighted to assist you again. Best of luck in Virginia, and if you need any help with your new dealership or have questions in the future, don’t hesitate to reach out. Safe travels! Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

I liked that the service was fast, and nice that they provided me with a reminder More

by KKLEENJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re pleased to hear that you appreciated the fast service and the reminder we provided. We strive to make every aspect of your experience as smooth and efficient as possible. If you need any further assistance or have any questions, feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

Excellent customer service, courteous and friendly. The representative provided me with loaner vechicle for duration of my vehicle repairs More

by Axel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re delighted to hear that you received excellent customer service and that our team was both courteous and friendly. We’re glad the loaner vehicle was helpful during your repairs. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

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