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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
511 Reviews

511 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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November 13, 2024

We used service on GV80, it was very smooth and easy transaction. We will use in the future also. More

by TUSHARBHATT1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great feedback! We're so happy to hear that your service experience with your GV80 was smooth and easy. We truly appreciate your trust in us, and we're excited to continue serving you in the future. Warm regards, Michael Hill mhill@benzelbusch.com

November 12, 2024

The service the dealer provided was good. Jason was helpful. I was upset with the return of the loaner. I work 6 days a week and use my company car. I dont think i drove the loaner 5 miles. A More

by billh1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

It was easy to schedule the service appointment, Jason was very attentive and the car was ready ahead of schedule. More

by KKITZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

My service experience with both Genesis of Englewood and my service advisor Jason Morgan was excellent. More

by MFRIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that you had an excellent service experience with both Genesis of Englewood and Jason Morgan. Providing top-notch service is our priority, and we’re so glad we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

November 10, 2024

Great valet service. Friendly staff, clean building, very attentive staff ,kept me informed and offered additional services More

by MUGS586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Went to Englewood for my first GV80 oil change and the service and John were great. More

by DSPARK
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

I have purchased Mercedes-Benz from them in the past at their other dealership, and now with the Genesis store. Very good company to work with! More

by mjvisconti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

the place was clean but noisy the waiting area could be improved for waiting customers More

by MAHN2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

John was very nice attentive and great customer service so fast and good and I’m happy More

by PINO.IANNUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Kelly, the Service Manager responded immediately and efficiently. She handled everything and quickly. She represents Genesis Corporate as a company that stands by their principles and values. It i More

by MARKMADIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
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